Judith Brown
Virginia Beach
Summary
Dynamic Certified Medical Assistant with extensive experience at Sentara Family Medicine, excelling in patient care and electronic health records management. Adept at medication administration and demonstrating exceptional communication skills, I consistently enhance patient satisfaction and streamline clinic operations. Committed to maintaining HIPAA compliance while delivering high-quality support in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Certified Medical Assistant
Sentara Family Medicine
Virginia Beach
08.2022 - 03.2025
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Responded to patient callbacks and phone-in prescription refill requests.
Certified Medical Assistant
Bayview Physicians
Virginia Beach
10.2020 - 08.2022
- Completed day-to-day duties accurately and efficiently.
- Prepared treatment rooms for patient examinations.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Handled general office duties to support administrative staff during peak hours.
- Supported administrative staff by processing payments.
- Administered medications under physician's supervision.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Cleaned and maintained medical equipment following procedures and standards.
- Educated patients about medications, procedures and physician's instructions.
- Administered injections under the direction of a physician or nurse practitioner.
Certified Medical Assistant
Fisher Family Medicine
Toms River New
09.2018 - 09.2020
- Contacted medical facilities to schedule patients for admission.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Incorporated outside records into charts and EHR.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Changed dressings on wounds to prevent infection and check for healing.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Cleaned and maintained medical equipment following procedures and standards.
- Educated patients about medications, procedures and physician's instructions.
- Administered injections under the direction of a physician or nurse practitioner.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Responded to patient callbacks and phone-in prescription refill requests.
- Scheduled appointments for patients via phone and in person.
- Completed basic physical assessments of clinic patients to provide optimal care.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Education
Bachelor of Science - Allied Health Management
Centura College
Chesapeake, VA10-2020
Associate of Applied Science - Medical Assistant And Occupational Sciences
Centura
Virginia Beach, VA10-2018
Certificate in Medical Assistant - Medical Assistant
Centrua
Norfolk, VA08-2009
Skills
- Patient care
- Electronic health records
- Appointment scheduling
- Medication administration
- Laboratory testing
- Communication skills
- Medical terminology
- Data entry
- HIPAA compliance
- Attention to detail
- Telephone etiquette
- Multitasking and organization
- Basic life support
- Clinical documentation
- Specimens collection and processing
- Problem-solving
- Triage assessment
Timeline
Certified Medical Assistant
Sentara Family Medicine
08.2022 - 03.2025
Certified Medical Assistant
Bayview Physicians
10.2020 - 08.2022
Certified Medical Assistant
Fisher Family Medicine
09.2018 - 09.2020
Bachelor of Science - Allied Health Management
Centura College
Associate of Applied Science - Medical Assistant And Occupational Sciences
Centura
Certificate in Medical Assistant - Medical Assistant
Centrua
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