Judith Carman
Ridgeway,VA
Summary
- Master of Science in Nursing-Informatics
- Certification in Adult Mental Health Nursing
- Remote Patient Monitoring-Home Telehealth (RPM-HT) Care Coordinator with the VA until retiring October 2025.
- Ten years' experience in video visits.
- Previously Lead Care Coordinator (Phoenix and Salisbury VAs)
- RPM-HT Master Preceptor since 2017
- Work From Home successfully for over eight years (Starlink for 4 years).
- Colleagues frequently report I am an excellent educator and have a great understanding of telehealth
- Solid knowledge of comprehensive nursing care procedures and excellent clinical and technology skills.
- Reputation as a self-directed professional with excellent problem solving, communication, and management skills
- Excellent Prioritizing abilities
- Experience includes Case Management through the Connected Care modalities in VA Telehealth program.
- Extensive experience in healthcare technology and data management
- Excellent assessment skills in medical and mental health
Overview
15
15
years of professional experience
1
1
Certification
Work History
Care Coordinator (Retired)
South Texas VA Health Care System
10.2024 - 10.2025
- Coordinated patient care plans to ensure seamless service delivery and continuity of care.
- Facilitated communication between healthcare providers, patients, and families to enhance engagement and satisfaction.
- Managed scheduling for appointments and follow-ups, optimizing patient access to services.
- Coordinated patient care services across multidisciplinary teams to enhance treatment outcomes.
- Streamlined communication between providers and patients, reducing delays in care delivery and enhancing collaboration.
- Mentored staff on best practices in care coordination, promoting professional development and improved service delivery.
- Used company software and databases to maintain records of services performed and patient conditions.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
Care Coordinator
Salisbury VA Health Care System
06.2020 - 10.2024
- Remote Patient Monitoring-Home Telehealth (RPM-HT) Lead Care Coordinator and Care Manager
- Administered patient care plans based on individual needs and medical histories.
- Collaborated with interdisciplinary teams to enhance patient outcomes and streamline processes.
- Mentored nurses in clinical procedures and best practices, fostering professional development.
- Conducted comprehensive patient assessments to identify changes in condition and treatment response.
- Led quality improvement initiatives that enhanced patient satisfaction scores within the unit.
- Precepted nurses and oriented new hires, providing guidance and mentorship.
- Successfully teleworked (worked from home) using StarLink for connectivity.
Staff RN
Phoenix VA Health Care System
01.2019 - 06.2020
- Outpatient Mental Health Unit Based Nurse Educator
Staff RN - Triage Nurse
Greater Los Angeles VA Health Care System
08.2018 - 01.2019
- VISN 22 Nurse Advice Call Center
Home Telehealth Care Coordinator
06.2012 - 08.2018
- Home Telehealth Lead Care Coordinator
Inpatient Mental Health
01.2011 - 06.2012
Education
Master of Science in Nursing - Informatics
Walden University
05.2020
Bachelor of Science in Nursing - undefined
University of Phoenix
05.2017
Diploma - Registered Nurse
Brandywine School of Nursing
Coatesville, PA06.1995
Skills
- Documentation
- Time Management
- Work from Home successfully for 8 years
- Microsoft Program: Excel, Word, Outlook, Teams
- Unit Based Educator
- VA Master Preceptor since 2017
- (Certification: Psychiatric and Mental Health Nurse since 2019)
- (Official Notification Pending: Commission for Case Management Certification (CCMS) passed exam notification 11/20/2025)
Certification
- Registered Nurse, Virginia Board of Nursing
- American Nurses Credentialing Center: Psychiatric and Mental Health Nurse May 2019
- CPR for Professionals, Basic Life Support Certification
Timeline
Care Coordinator (Retired)
South Texas VA Health Care System
10.2024 - 10.2025
Care Coordinator
Salisbury VA Health Care System
06.2020 - 10.2024
Staff RN
Phoenix VA Health Care System
01.2019 - 06.2020
Staff RN - Triage Nurse
Greater Los Angeles VA Health Care System
08.2018 - 01.2019
Home Telehealth Care Coordinator
06.2012 - 08.2018
Inpatient Mental Health
01.2011 - 06.2012
Bachelor of Science in Nursing - undefined
University of Phoenix
Diploma - Registered Nurse
Brandywine School of Nursing
Master of Science in Nursing - Informatics
Walden University
Areas of Expertise
- Connected Care Quality Measures (RPM-HT, CVT, SF, VVC)
- RPM-HT program in Phoenix, AZ and Salisbury, NC. Care Coordinator (current position) in Salisbury and Phoenix Lead Care Coordinator (Five Years in Phoenix, AZ and Salisbury, NC)
- Master Preceptor MH Diagnoses: Anxiety, Bipolar, Depression, and PTSD
- Telehealth Modalities Strong understanding/use of Virtual Care Manager (VCM), MyHealtheVet, VA Video Connect (VVC), Clinical Video Technology (CVT), and Store and Forward (SF) Technology
- RPM-HT vendor sites and Office of Connected Care sites
- VHA Connected Care Data/Reports
- Virtual Meeting rooms (Microsoft Teams, and Webex)
- Strong Computer Knowledge of programs including Microsoft Office and various hospital specific programs (CPRS, VistA, WebVRAM) Mental Health Services
- Secured Inpatient Unit
- Outpatient Mental Health Unit Based Nurse Educator General Mental Health Acute Walk-In Clinic BHIP (Behavioral Health Interdisciplinary Program)