Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Judith Cole

Virginia Beach

Summary

Healthcare Operations Leader with 20+ years of experience optimizing clinical and business outcomes. Proven ability to lead change, drive measurable improvements in patient care, and deliver strong financial and operational performance across hospital and ambulatory settings. Demonstrates a natural curiosity for people, processes, and life that fuels a passion to leave things better than found.

Overview

41
41
years of professional experience

Work History

Administrator, Surgery Center

United Surgical Partners International
01.2021 - Current
  • Led operations for high-volume multi-specialty ASC (4,000+ cases/year; $133M revenue).
  • Managed the Partnership as outlined in the Operating Agreement.
  • Oversaw all governance processes including MEC & Governing Board Meetings.
  • Executed shareholder equity transactions and distributions within partnership management structure.
  • Launched Spine, Total Joint, and Pain Management programs.
  • Successfully led AAAHC, CMS, and Virginia Licensure reaccreditation.
  • Maintained and executed all vendor agreements and contracts in coordination with legal team.
  • Improved patient satisfaction to 97.6%.
  • Reduced surgical infection rate by 75% YOY.

Senior Operations Director

Radiology Business Solutions
01.2020 - 01.2021
  • Directed operations for 55-physician radiology group across 10 locations.
  • Streamlined HR, vendor contracts, and financial reporting.
  • Led headquarters relocation and pandemic response initiatives.

Director, Business Development & Clinical Supply Chain

Sentara Healthcare
01.2015 - 01.2019
  • Managed surgical portfolio of $722M supply chain portfolio; achieved $25M+ in savings.
  • Developed dashboards for capital planning and budgeting.
  • Led initiatives to improve financial performance and standardization.

Director, Ambulatory/Support Services

Sentara Independence
01.2011 - 01.2015
  • Oversaw $26M budget and 150 FTEs across 22-bed ED, Imaging, Rehab, and Support Services.
  • Consolidated infusion across three Sentara hospitals creating an 18-bed Infusion Center.
  • Increased productivity to 105% and improved satisfaction by 21%.
  • Led conversion to outpatient ambulatory medical center.
  • Recipient 2012 340B Medication Management Program that achieved a total cost savings to Sentara of more than $29M.
  • Recipient 2012 Emergency Medicine Clinical Effectiveness Council implementation of Excellence in Achievement of Quality Goals and Outcomes resulting in doubling compliance with sepsis bundle, 45% reduction in left without being seen and left against medical advice rates, and 37% faster through-put.

Director, Patient Care Services

Sentara Bayside Hospital
01.2006 - 01.2011
  • Participated in Sentara's first High Performance Design Team engaging all ED stakeholders across the healthcare system.
  • Achieved top 10% ED satisfaction and led successful EMR implementation.
  • Improved key quality metrics (e.g., UTI reduction by 48%).
  • Recipient 2011 STEMI Regionalization Plan that resulted in 63-minute median door-to-balloon time (30% better than national guidelines).

Clinical Manager

Sentara Norfolk General Hospital
01.2004 - 01.2006
  • Oversaw 42-bed medical surgical trauma unit including 18 step-down beds, $6M budget, 100 employees.
  • Reduced staff vacancy from 40% to 0%.
  • Implemented first staff Shared Governance Model with Magnet initiatives.

Registered Nurse

University of Virginia Health System
01.1984 - 01.2004

Held progressive clinical and leadership roles over 20 years, including:

  • Patient Care Services Manager (ICU) - Surgical Trauma ICU in a Level I Trauma Center, managing 60 staff.
  • Radiology Nursing Services Coordinator - Streamlined nursing services across diagnostic and interventional radiology units, fostering cross-departmental collaboration.
  • Registered Nurse - Delivered critical care to trauma, cardiac, surgical, and transplant patients across ICU, ED, OR/PACU, and flight programs.

Achieved top clinical certifications (CCRN, CEN, PALS, ACLS), and advanced to RN Clinician IV.

Education

MBA -

University of Virginia Darden School of Business

MSN - undefined

University of Virginia

FACHE - undefined

American College of Healthcare Executives

RN - Compact License - undefined

Skills

  • Healthcare Leadership
  • Strategic Planning
  • Ambulatory Surgery
  • Financial Stewardship
  • Business Development
  • Regulatory Compliance
  • Process Improvement
  • Partnership Management

Timeline

Administrator, Surgery Center

United Surgical Partners International
01.2021 - Current

Senior Operations Director

Radiology Business Solutions
01.2020 - 01.2021

Director, Business Development & Clinical Supply Chain

Sentara Healthcare
01.2015 - 01.2019

Director, Ambulatory/Support Services

Sentara Independence
01.2011 - 01.2015

Director, Patient Care Services

Sentara Bayside Hospital
01.2006 - 01.2011

Clinical Manager

Sentara Norfolk General Hospital
01.2004 - 01.2006

Registered Nurse

University of Virginia Health System
01.1984 - 01.2004

MSN - undefined

University of Virginia

FACHE - undefined

American College of Healthcare Executives

RN - Compact License - undefined

MBA -

University of Virginia Darden School of Business
Judith Cole