Judith Maldonado

Party Host, Sales Associate, Playground/Slide Attendant

Funville Playground And Cafe

11.2024 - Current

Took information about guests' party size, led to seating, offered menus, and served food/drinks.
Supervised children's activities, maintaining happiness, safety and well-being.
Prepared and served food and drinks to guests, meeting hygiene and safety standards.
Educated guests on rules and policies to deliver safe, enjoyable experiences.
Resolved conflict to maintain fun, positive and safe event environments.
Issued tickets to customers and collected payment and fees for desired services.
Trained new recreation attendants on safety procedures and customer service tactics.
Engaged safety devices and monitored attraction during operation to reduce safety risks.
Assisted customers in entering and exiting rides, providing balance support and general directions.
Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Operated rides and attractions according to written guidelines to reduce injuries.
Built and established positive relationships with patrons, team members and supervisors.
Cleaned rides and attractions to reduce spread of germs and bacteria.
Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
Delivered information and details of interest about facility to visitors.
Monitored guests and enforced rules, maintaining safety for visitors and staff.
Solved customer challenges by offering relevant products and services.
Engaged with customers to build rapport and loyalty.
Provided positive first impressions to welcome existing, new, and potential customers.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Managed returns, exchanges and refunds in accordance with store policy.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Created inviting environment for customers by maintaining store organization and cleanliness.
Planned parties according to customer specifications.
Directed guests to correct areas for eating and other services.
Decorated and set tables in accordance with party themes and age groups.