Judy Taylor

Third party processing company.

Processing Medicaid Claims for 20 different States.

Talked to Doctors Offices and Pharmacies.

Followed HIPPA Rules.

I did Prior Authorizations, Early Refills, Vacation Refills, Lost

medications. Multiple other task.

While working for this company I achieved Customer Service Rep 2 also took a class for Certified Pharmacy Tech. for the state of Virginia and have my License.

• Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
• Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
• Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
• Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.