Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic

Judy Alexandra Murray

Ashburn,NV

Summary

Professional Medical/Administrative Assistant and customer service with over 10 years of experience. Knowledgeable in Microsoft Word/Excel, scheduling, medical forms, and data entry. Results-focused with a drive to accomplish organizational goals. Bi-lingual (Spanish/English) speaker with experience helping Spanish-speaking customers. Team-oriented. Enjoy talking with customers and resolving their issues. Exceeded expectations in every role assigned due to goal-orientation and organization skills.

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Overview

18
18
years of professional experience

Work History

Medical Assistant Bilingual | Insurance Verification | Front and Back Office

CARE CARDIOLOGY AND VEIN CENTER
2016.01 - 2019.01

Supporting cardiologist by performing specialized in office and home visits tasks—such as conducting EKGs/ECGs, monitoring stress tests, and preparing patients for cardiac procedures—alongside administrative duties like updating electronic health records (EHR), scheduling, and recording vital signs. Worked with Spanish speaking patients ensuring they understood the diagnosis and treatments.

Customer Service | Credit Card Department

ULTA
2015.01 - 2016.01

Assisting cardholders with account inquiries, billing issues, payments, disputes, and fraud concerns.

Mother | Caretaker

STAY AT HOME MOM
2009.01 - 2015.01

Customer Service | Insurance Sales

UNITED NEARSHORE OPERATIONS
2007.01 - 2008.01

Inbound/outbound calls to potential clients, assessed their risks, and sold policies (life, health, property, casualty) to protect them from financial loss. Clearly explained complex policy terms, built trust to foster long-term client relationships.

General Assistant | Office and Pharmacy Manager

DR DISLA MEDICAL CENTER AND PHARMACY
2005.01 - 2007.01

Inventory and finance, patient care and service.

Bilingual Assistant

THE FIRST FREE METHODIST CHURCH
2001.01 - 2004.01

Education

Medical Assistant Certification -

Ashworth College
Online
2017-01

Interior Decoration -

Penn Foster College
Online
2013-01

Pharmacy Technician -

Penn Foster College
Online
2012-01

Bachelor of Science - Business Management

UTESA
Santiago, Dominican Republic
2009-01

Associate of Arts -

LAIE School of Art
Dominican Republic
2006-01

Skills

  • Data Entry
  • Scheduling
  • Customer Service
  • Inventory Management
  • Billing
  • Problem Solving Skills
  • Goal Oriented
  • Excellent Communication Skills
  • Interpersonal Skills
  • Self–Motivated
  • Team Player
  • Organized
  • Bilingual (English/Spanish)
  • HIPAA compliance
  • Medical terminology knowledge

Personal Information

Title: MEDICAL-ADMINISTRATIVE ASSISTANT/CUSTOMER SERVICE

Languages

Italian
Professional Working
Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Medical Assistant Bilingual | Insurance Verification | Front and Back Office

CARE CARDIOLOGY AND VEIN CENTER
2016.01 - 2019.01

Customer Service | Credit Card Department

ULTA
2015.01 - 2016.01

Mother | Caretaker

STAY AT HOME MOM
2009.01 - 2015.01

Customer Service | Insurance Sales

UNITED NEARSHORE OPERATIONS
2007.01 - 2008.01

General Assistant | Office and Pharmacy Manager

DR DISLA MEDICAL CENTER AND PHARMACY
2005.01 - 2007.01

Bilingual Assistant

THE FIRST FREE METHODIST CHURCH
2001.01 - 2004.01

Bachelor of Science - Business Management

UTESA

Medical Assistant Certification -

Ashworth College

Interior Decoration -

Penn Foster College

Pharmacy Technician -

Penn Foster College

Associate of Arts -

LAIE School of Art
Judy Alexandra Murray