Judy Alexandra Murray
Ashburn,NV
Summary
Professional Medical/Administrative Assistant and customer service with over 10 years of experience. Knowledgeable in Microsoft Word/Excel, scheduling, medical forms, and data entry. Results-focused with a drive to accomplish organizational goals. Bi-lingual (Spanish/English) speaker with experience helping Spanish-speaking customers. Team-oriented. Enjoy talking with customers and resolving their issues. Exceeded expectations in every role assigned due to goal-orientation and organization skills.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
18
18
years of professional experience
Work History
Medical Assistant Bilingual | Insurance Verification | Front and Back Office
CARE CARDIOLOGY AND VEIN CENTER
Tampa, Fl.
01.2016 - 01.2019
Supporting cardiologist by performing specialized in office and home visits tasks—such as conducting EKGs/ECGs, monitoring stress tests, and preparing patients for cardiac procedures—alongside administrative duties like updating electronic health records (EHR), scheduling, and recording vital signs. Worked with Spanish speaking patients ensuring they understood the diagnosis and treatments.
Customer Service | Credit Card Department
ULTA
Clearwater, FL.
01.2015 - 01.2016
Assisting cardholders with account inquiries, billing issues, payments, disputes, and fraud concerns.
Mother | Caretaker
STAY AT HOME MOM
01.2009 - 01.2015
Customer Service | Insurance Sales
UNITED NEARSHORE OPERATIONS
Dominican Republic
01.2007 - 01.2008
Inbound/outbound calls to potential clients, assessed their risks, and sold policies (life, health, property, casualty) to protect them from financial loss. Clearly explained complex policy terms, built trust to foster long-term client relationships.
General Assistant | Office and Pharmacy Manager
DR DISLA MEDICAL CENTER AND PHARMACY
Dominican Republic
01.2005 - 01.2007
Inventory and finance, patient care and service.
Bilingual Assistant
THE FIRST FREE METHODIST CHURCH
01.2001 - 01.2004
Education
Medical Assistant Certification -
Ashworth College
Online01-2017
Interior Decoration -
Penn Foster College
Online01-2013
Pharmacy Technician -
Penn Foster College
Online01-2012
Bachelor of Science - Business Management
UTESA
Santiago, Dominican Republic01-2009
Associate of Arts -
LAIE School of Art
Dominican Republic01-2006
Skills
- Data Entry
- Scheduling
- Customer Service
- Inventory Management
- Billing
- Problem Solving Skills
- Goal Oriented
- Excellent Communication Skills
- Interpersonal Skills
- Self–Motivated
- Team Player
- Organized
- Bilingual (English/Spanish)
- HIPAA compliance
- Medical terminology knowledge
Personal Information
Title: MEDICAL-ADMINISTRATIVE ASSISTANT/CUSTOMER SERVICE
Languages
Italian
Professional Working
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant Bilingual | Insurance Verification | Front and Back Office
CARE CARDIOLOGY AND VEIN CENTER
01.2016 - 01.2019
Customer Service | Credit Card Department
ULTA
01.2015 - 01.2016
Mother | Caretaker
STAY AT HOME MOM
01.2009 - 01.2015
Customer Service | Insurance Sales
UNITED NEARSHORE OPERATIONS
01.2007 - 01.2008
General Assistant | Office and Pharmacy Manager
DR DISLA MEDICAL CENTER AND PHARMACY
01.2005 - 01.2007
Bilingual Assistant
THE FIRST FREE METHODIST CHURCH
01.2001 - 01.2004
Bachelor of Science - Business Management
UTESA
Medical Assistant Certification -
Ashworth College
Interior Decoration -
Penn Foster College
Pharmacy Technician -
Penn Foster College
Associate of Arts -
LAIE School of Art