Julia Perkins
Stafford
Summary
I am a dedicated and compassionate individual, that has 3+ years experience in working in an administrative role. I have gained additional experience pertaining to advocating organizational skills and excellent customer service through working as a server and in home care, handling doctors appointments, managing personal and home upkeep, and working as a sales agent. I take pride in my integrity, professional manner, work ethic, determination to learn and retain my training, ability to problem solve, and my strong background in being a team leader and coordinating administrative tasks.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Marketing/Admin Assistant/On Site Director
U.S. Academy of Taekwondo/Stafford's Best After School Program
06.2024 - 11.2026
- I did marketing/ admin work for over a year between the after school program and the partnering taekwondo company.
- While working as a admin assistant at the sistering taekwondo company I managed the client journey, promoted sign ups, scheduled classes, upkept inventory, and displayed exceptional customer service to all staff and clients.
- I demonstrated leadership, teamwork, and empathy skills while training coaches, enforcing the expectations, organizing and implementing the daily schedule, as well as communicating with the parents and the owners.
- I switched to Marketing and completed sales and marketing tasks for both sistering company's Stafford's Best After School and U.S academy of Taekwondo
I also worked from home answering phones, while displaying a professional attitude and providing exceptional customer service. - Lastly I was the onsite director of the before and after school program from August, 2025 to November 2025. I put in my 2 week resignation due to needing a more fitting schedule for my school aged kids.
- As the On Site Director, I promoted employment, conducted weekly training with coaches regarding procedures, childcare training, van maintence checks, training drivers, collaborated with owners, collaborated with parents, coordinated meetings and events, ensured inventory stayed stocked, as well managed conflict resolution with parents and peers conflicts.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Coach/Driver
Stafford's Best After School Program
12.2023 - 06.2024
- I coached for over 6 months at this location.
- Transported students safely to and from training sessions, as well as to school and back while ensuring adherence to safety protocols.
- Conducted regular vehicle inspections, identifying maintenance needs to enhance operational reliability.
- I led transitions, child management, successfully completing the daily schedule with minimal problems and following proper procedures.
- I completed basic housekeeping after kids had all been picked up as well as after driving daily.
Sales Agent
Lines of Capitol
08.2023 - 12.2023
- I chased hot leads for small business loans
- I followed data sheets and collected the information needed.
- I excelled in admin related skills such as data entry and organization, wit an emphasis on using the company's CRM Microsoft Excell, Word, Spreadsheets, Answering calls, scanning documents, printing, and completing side tasks as needed.
- I remained self-motivated while working from home displaying a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Identified customer needs and provided tailored product recommendations to drive sales.
- I worked from home for part time for a period of time due to family emergencies and to make time for doctors and therapy appointments as well as evaluations for my oldest son.
Remote Admin Assistant
Just Math Tutoring
04.2023 - 12.2023
- I managed leads and sales in Monday. com (CRM)
- I utilized Canva Editing and Meta Business for marketing work
- I set up tutoring with schools and parents
- I made practice tests when needed
- I kept organized emails, crm, etc... neat and organized
- I demonstrated strong Microsoft Excel skills while employed with Just Math, by creating and following spreadsheets.
- I managed the scheduling and coordination of tutors sessions to fit a diverse set of student needs, communicated with tutors on a weekly basis, and handled client/tutor conflicts as needed.
- Communicated with parents and students to address inquiries and provide support.
- I worked from home for part time for a period of time due to family emergencies and to make time for doctors and therapy appointments as well as evaluations for my oldest son.
Special Education Paraprofessional
Stafford Elementary School
08.2021 - 05.2022
- I displayed strong team work and communication skills while working on a team on 12 special education teacher aids.
- I collaborated to provide the proper accomadations.
- I strived to give each child the best day possible.
- I followed a fast paced schedule well and reporting to my station promptly
Special Education Aide
Eureka Elementary School
08.2020 - 05.2021
- Following the national school employee layoff at Randolph Henry during covid, I was promoted to a full time special education aid at Eureka.
- I remained hard working through the covid year providing vitual and staggered in person learning.
- During this chaotic year I learned many accomadations, strategies, and ways to adapt as a teacher and as a mom of school age kids in general.
- I transferred to Stafford Elementary in Stafford, VA at the end of the year due to moving.
In Home Caregiver
Public Partnerships (PPL)
09.2017 - 07.2020
- I provided compassionate care and support a women with diverse needs in her home environment.
- I managed her day to day admin tasks, such as up keeping and sending emails, setting maintenance and doctor appointments, sending communications, operating Microsoft Word, and creating spreadsheets for organization.
- I also transported her to daily/weekly activities as well as doctors appointments.
- I developed a lot of customer service skills during this job as I communicated with diverse people daily in various fields.
In Home PCA
Angie Wilkerson
08.2017 - 04.2020
Personal Care Aide
Randolph Henry
08.2019 - 03.2020
- I worked as a personal care aid with a wheelchair individual during the school hours.
- I assisted with lifting, feeding, toileting duties, one on one assitance, and assisted in providing the accomadations for the individual to meet classroom functioning expectations.
- In March, I was laid off due to the pandemic.
Housekeeper
Wayland Nursing Home
10.2016 - 11.2019
- Maintained a clean and safe work environment, followed cemical/cleaning safety regulations.
- Participated in routine trainings, staying up date on guidelines and what was expected of me.
- Interacted postively with the elderly while cleaning designated spaces.
CNA - Certified Nursing Assistant
Woodland Nursing Home
05.2018 - 10.2019
- I maintained working two jobs for over a year, Wayland and Woodland.
- I worked at Woodland as a CNA under my provisional CNA liscense.
Server/Cook/Assistant Manager
Huddle House
08.2011 - 03.2016
- I quickly worked myself up to day shift lead fairly quickly in my server position.
- I excelled at friendly and effective customer service, working in a fast pace environment, and created strong and trusting customer relationships.
- Collaborated with kitchen staff to enhance food presentation and quality.
Education
CNA Trade School -
Southside Community College
Bachelor of Science - Elementary Teaching, Special Education
Grand Canyon University
Phoenix, Arizona05.2028
High School -
Randolph Henry
Charlotte Court House, VA05.2011
Skills
- Time management
- Team collaboration
- Office administration
- Document management
- Classroom management
- Microsoft Excel
- Inbound phone call handling
- Relationship building
- Telephone etiquette
- Behavior improvements
- Inventory management
- Social skills training
- Scheduling appointments
- Behavior modification
- Managing office supply inventory
- Strong Staff and Client communication
- Child development
- Strong organization skills
- Behavior redirection
- Attention to detail
- Workload management
- Strong problem solving skills
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
Certification
- Safety Training - 2026 with Paragon Autism Services
Timeline
Marketing/Admin Assistant/On Site Director
U.S. Academy of Taekwondo/Stafford's Best After School Program
06.2024 - 11.2026
Coach/Driver
Stafford's Best After School Program
12.2023 - 06.2024
Sales Agent
Lines of Capitol
08.2023 - 12.2023
Remote Admin Assistant
Just Math Tutoring
04.2023 - 12.2023
Special Education Paraprofessional
Stafford Elementary School
08.2021 - 05.2022
Special Education Aide
Eureka Elementary School
08.2020 - 05.2021
Personal Care Aide
Randolph Henry
08.2019 - 03.2020
CNA - Certified Nursing Assistant
Woodland Nursing Home
05.2018 - 10.2019
In Home Caregiver
Public Partnerships (PPL)
09.2017 - 07.2020
In Home PCA
Angie Wilkerson
08.2017 - 04.2020
Housekeeper
Wayland Nursing Home
10.2016 - 11.2019
Server/Cook/Assistant Manager
Huddle House
08.2011 - 03.2016
CNA Trade School -
Southside Community College
Bachelor of Science - Elementary Teaching, Special Education
Grand Canyon University
High School -
Randolph Henry