Julian Hodge
Alexandria,VA
Summary
Dedicated associate with excellent experience and knowledge in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organizational skills.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
Home Depot
Alexandria, VA
01.2026 - Current
- Assisted customers in locating products and offered knowledgeable recommendations.
- Answer up to 8 phonecalls a day ensuring great customer service
- Processed transactions accurately using point-of-sale systems to ensure smooth operations.
- Trained new associates on company policies, product knowledge, and customer interaction techniques.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Executive Producer's Assistant
Planet South VOR
Washington, DC
01.2024 - 03.2026
- Coordinated production schedules, ensuring seamless communication between departments.
- Managed approximately 15-25 employee portfolios each week
- Sent and responded to 10 emails each business week
- Facilitated team meetings, capturing action items and following up on deliverables for project success.
Table Busser
Capitol Hill Club
Washington, DC
04.2024 - 09.2024
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Prepared sections of 7 tables for new guests by resetting condiments, adding silverware and wiping down all surfaces.
- Assisted servers in delivering food orders, contributing to timely service and positive guest experiences.
- Displayed adaptability and flexibility when handling unexpected situations or requests, maintaining a positive attitude throughout.
Warehouse Packer
FedEx:Ground
Fairfax, VA
10.2022 - 01.2023
- Loaded and strapped shipments into place on trucks.
- Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
- Maintained clean and functional warehouse space throughout six hour shifts.
- Loaded approximately 250 packages off the belt each day to be staged for FedEx delivery
Restaurant Food Server
Brandywine Assisted Living
Alexandria, VA
11.2020 - 06.2022
- Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Delivered exceptional dining experiences to residents, ensuring satisfaction and comfort.
Education
High School Diploma -
Alexandria High School
Alexandria, VA6 2015
Skills
- Typing Skills
- Quick Learner
- Microsoft Office
- Proficient Grammar
- Coordination
- Active Listener
- Time Management
- Team Player
- Ability to follow instructions
- Judgment and Decision Making
Timeline
Customer Service Associate
Home Depot
01.2026 - Current
Table Busser
Capitol Hill Club
04.2024 - 09.2024
Executive Producer's Assistant
Planet South VOR
01.2024 - 03.2026
Warehouse Packer
FedEx:Ground
10.2022 - 01.2023
Restaurant Food Server
Brandywine Assisted Living
11.2020 - 06.2022
High School Diploma -
Alexandria High School