Julian Yacovone
Operations Manager
Richmond,VA
Summary
Experienced Fleet and Operations Manager with 12 years of experience in the warehousing and distribution industry. Excellent reputation for resolving problems, improving customer satisfaction, implementing new processes and driving overall operational improvements. Consistently saved costs, and lowered company spending.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Manager & Fleet Manager
FH FURR PLUMBING, HEATING, AC & ELECTRICAL
2023.05 - Current
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Achieved higher employee retention rates by fostering positive work environment and providing opportunities for professional growth.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw staff of 35 technicians and 4 Warehouse associates.
- Managed and maintained fleet of 42 vehicles.
- Saved $5,000 in vehicle wraps effectively negotiating pricing with vendors.
- Saved thousands in vehicle maintenance fees, by sourcing cost-efficient mobile mechanic. Negotiating contract to have him work onsite 4 days weekly.
- Sold vehicles on behalf of FH FURR. Incorporating extensive research to ensure we'd receive market value.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Championed safety protocols to maintain secure working environments, reducing workplace accidents significantly.
- Handled staff training initiatives aimed at up-skilling workforce to meet dynamic industry demands.
- Facilitated smooth collaboration between departments through clear communication channels.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Devised processes to boost long-term business success and increase profit levels.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Increased profit by streamlining operations.
- Developed and maintained relationships with external vendors and suppliers.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed systems and procedures to improve operational quality and team efficiency.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Conducted payroll and PTO using ADP Services.
- Coordinated with internal departments to ensure seamless integration between transportation requirements and inventory management activities.
- Managed diverse teams of drivers, maintenance crews, and administrative staff which contributed to improved collaboration and efficiency in workplace.
- Tracked vehicle telematics using Holman Insights and Xcelerate.
- Collaborated with cross-functional teams to optimize supply chain operations, resulting in reduced lead times and increased customer satisfaction.
- Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
- Leveraged advanced vehicle telematics systems that enabled effective monitoring of driver behavior, fuel consumption, and route optimization.
- Enhanced overall fleet safety through rigorous compliance with regulatory standards and implementation of best practices in risk management.
- Streamlined vehicle allocation processes for optimal utilization of resources and timely delivery of services.
- Achieved cost savings by analyzing fuel consumption patterns, identifying inefficiencies, and implementing corrective measures.
- Facilitated smooth communication channels between drivers and dispatchers to improve overall operational flow.
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Reduced repair costs through establishing strategic partnerships with reliable vendors and negotiating favorable contract terms.
- Implemented green initiatives within fleet operation, reducing carbon emissions without compromising service levels or profitability.
- Supervised maintenance team and effectively delegated assignments to optimize processes.
- Provided all drivers with pertinent safety materials regarding rules and regulations.
- Documented equipment transfers and sales details for accurate record keeping.
- Supervised yearly equipment overhauls to drive improved inventory and increase equipment longevity.
- Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
- Reduced expenditures by overseeing equipment acquisition to attain best value and price negotiation.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
- Managed employee scheduling, payroll and data collection to maximize project outcomes.
- Maintained accurate driver information for delivery scheduling.
- Suggested actionable improvements to increase efficiency and reduce expenses.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Created documents by reviewing data to recommended courses of action for senior decision-making processes.
- Conducted research to address shipping errors and packaging mistakes.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Promoted brand at industry events and through ongoing networking efforts.
- Secured discounts from third-party logistics service providers to deliver substantial cost savings.
- Integrated warehouse operations with existing and new business processes.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Created and enforced detailed organization processes to increase quality and service standards.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Conducted quarterly vehicle audits to reduce inventory shrinkage.
- Facilitated warranty claims on behalf of senior customers, with regards to defected merchandise.
Warehouse Supervisor
Lineage Logistics
2022.08 - 2023.02
- Directed shipping and receiving of wide range of products daily.
- Kept corporate departments and customers updated on critical shipments.
- Hired, trained and developed logistics personnel to achieve high-performing teams.
- Monitored logistics performance and identified improvement opportunities.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Created and enforced detailed organization processes to increase quality and service standards.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Developed and maintained knowledgeable and productive team of employees.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Tracked TPH and quality control systems to proactively identify deficiencies.
- Supervised over 50 associates, ensuring safe, accurate, and quality picking and packing methods.
- Tracked customer orders, as well monitoring inventory levels using WMS software.
- Tracked and approved all associates hours worked, using Dayforce software.
- Used Microsoft excel to track company analytics, giving hourly updates.
- Responsible for hiring over 20 associates, along with guiding them through On-boarding process.
- Supervised picking, packing, and shipping of over 1,300 orders a day.
- Tasked with enforcing polices and disciplinary actions, to associates who did not adhere to company values.
- Conducted daily operations plan, keeping members of management updated on all business operations.
- Communicated with corporate, keeping them update on order adjustments and discrepancies.
Warehouse Manager
Rite Rug Flooring
2021.08 - 2022.08
- Kept documentation and records accurate and up to date with latest data to prevent errors in processing or delivery
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return
- Kept corporate departments and customers updated on critical shipments
- Enhanced slot control of freight in warehouse by optimizing organization efforts
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes
- Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols
- Cleaned and maintained warehouse in compliance with OSHA safety standards
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets
- Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements
- Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition
- Hired and trained new staff on job duties, company policies and safety procedures.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment
- Reduced worker accidents by implementing improved safety standards and monitoring procedures
- Collaborated with manufacturing and supply chain management
- Tracked production and quality control systems to proactively identify deficiencies
- Overseen all receiving of materials, as well as conducted all processes for returns
- Tracked and adjusted all inventory counts, using RFMS inventory system
- Trained multiple subordinates, and co-workers to be efficient on RFMS system
- Handled ordering all stock materials, along with ordering customers materials
- ◦ Implemented new systems on tracking materials and organizing/consolidating materials
- Managed 3 warehouse workers, and 10-15 installation crews
- Conducted material transfers through LTL
- Approved PTO, as well as entered subordinates work hours, on day-force timesheets
- Handled closing out new/old orders, in attempt to make budget and hit goal each month
- Made adjustments to work orders and pick tickets, if there were any errors or discrepancies
- Made adjustments to materials on BOLS and packing slips, if there were any errors or discrepancies
- Supervised 10-15 crews to ensure safe and accurate installation of flooring.
- Communicated regularly with cross-functional teams to improve coordination between departments
- Streamlined operations for faster order processing by updating warehouse layout and organization
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking
- Developed strong team of warehouse employees with comprehensive training programs and performance evaluations
- Identified opportunities for cost savings in procurement, renegotiating supplier contracts or seeking alternative sources when necessary
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements
- Facilitated smooth expansion of warehouse space to accommodate business growth, overseeing construction projects and integration of new systems
Warehouse Manager/Independent Contractor
Carpet Plus
2018.04 - 2022.02
- Received new shipments, processing them in inventory database.
- Prepared and staged materials, for installers to complete their tasks each week.
- Supervised 14 installers, to ensure safe and accurate installation of flooring.
- Communicated with carriers, to ensure quality and safe transport of materials.
- Inspected all flooring for damages as well as defects, to ensure quality.
- Consulted with other members of management on ideas of old processes more accurate and efficient.
- Maintain stock control systems, for accuracy, and future planning of incoming shipments.
- Supervised 3 Warehouse workers, and 14 installers.
- Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
- Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
- Maintained strong vendor connections at all stages, including arranging delivery structures and managing specific shipment or paperwork concerns.
- Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition.
- Handled day-to-day shipping and receiving overseeing more than 15-20 packages per day.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization or improve process efficiency.
- Kept all documentation and records accurate and up to date with latest data to prevent errors in processing or delivery.
- Provided updates on critical shipments to corporate departments and customers.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Worked as independent contractor, staining and preserving wood. Preparing trim and shoe molding for residential installation.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Loader/Order Filler
Walmart Distribution Center
2014.07 - 2018.01
- Operated electric jacks, forklifts and power tools, to load merchandise onto 4-8 trailers daily.
- Secured products on delivery trucks by performing various tie-down methods.
- Completed daily inventory checks, for all packages being delivered and received, using Microsoft Excel.
- Visually inspected all pallets before deliveries to verify quality and accuracy of shipments.
- Installed protective devices to prevent shifting or damage to items being transferred, including braces, padding and strapping.
- Estimated weights, heights and centers of balance to make precise placements.
- Performed general support clean-up duties and maintained clean work areas.
- Planned and loaded trucks, to be shipped to stores.
- Ran high-speed Wrap, insuring safe transport of merchandise.
- Made reports on, damaged products, machinery, and equipment.
- Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Maintained clean work areas to promote optimal productivity and safety standards.
- Checked inventory and selected products from specific locations based upon availability.
Construction Worker
Albemarle Glass And Mirror
2013.10 - 2014.01
- Provided first class customer service to meet all deadlines with guaranteed satisfaction.
- Directed traffic away from hazardous locations, protecting team members and general public.
- Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
- Used radios and hand signals to coordinate communication between operators and ground workers.
- Helped Operate hoists with suction cups to lift large, heavy pieces of glass.
- Installed glass windows, as well as glass mirrors.
- Installed, and assembled metal frameworks for windows to be fitted into medal panels.
- Worked with 12 crew members on every task and project.
- Mentored new team members.
- Replaced and adjusted motorized and manual window-raising mechanisms to address damage or worn out parts.
- Replaced seals around windows to prevent water leakage and protect surrounding structures.
- Inspected all glass and frames, before installation.
- Measured dimensions of finished pieces for conformance to specifications.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Picker/Packer
Contiential Teves
2012.08 - 2013.02
- Pulled orders in efficient manner to maintain demanding productivity goals.
- Printed labels, packaged materials, and loaded outbound containers.
- Scanned packages and moved them to loading docks for shipment.
- Checked packing slips and other documentation to appropriately box items requested by customers.
- Used Microsoft Excel to conduct and complete orders.
- Assembled brake pads.
- Completed more than 50 orders each day with efficient picking and packing of shipments.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely throughout warehouse.
- Checked inventory and selected automotive products from specific locations based upon customer orders and availability.
Education
High School Diploma -
Madison County High School
Madison, VA Aug 2007 - 2011.05
Skills
Forklift operations
Safety and compliance
Warehouse management systems
Policy and procedure adherence
ERP systems
Employee relations and conflict resolution
Advanced training in Service Titan
Market Research
Process Improvements
Staff Development
Purchasing and procurement
Vendor Sourcing
Negotiation
Budgeting and forecasting
Equipment procurement
Expense Tracking
Vehicle Maintenance
Accident Management
Fleet Optimization
Telematics Analysis
Certification
Forklift Certified
Timeline
Operations Manager & Fleet Manager
FH FURR PLUMBING, HEATING, AC & ELECTRICAL
2023.05 - Current
Warehouse Supervisor
Lineage Logistics
2022.08 - 2023.02
Warehouse Manager
Rite Rug Flooring
2021.08 - 2022.08
Warehouse Manager/Independent Contractor
Carpet Plus
2018.04 - 2022.02
Loader/Order Filler
Walmart Distribution Center
2014.07 - 2018.01
Construction Worker
Albemarle Glass And Mirror
2013.10 - 2014.01
Picker/Packer
Contiential Teves
2012.08 - 2013.02
High School Diploma -
Madison County High School
Aug 2007 - 2011.05
Forklift Certified
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