Summary
Overview
Work History
Education
Skills
Timeline
Generic
Julianna Jenkins

Julianna Jenkins

Radford

Summary

Experienced with coordinating administrative and patient tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office and home efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Overview

5
5
years of professional experience

Work History

Home Care Provider

Public Partnerships
05.2023 - 06.2024
  • Assisted geriatric, home-bound, and disabled patients with ADLs
  • Transported patients to medical and personal appointments
  • Prepared mechanically altered diets for patients with complex diet and feeding needs
  • Maintained compliance with record keeping and documentation standards
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Assisted disabled clients to support independence and well-being.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Assisted patients with self-administered medications.
  • Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
  • Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
  • Prepared nutritious meals according to dietary requirements, contributing to improved overall health for patients.
  • Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.

Management Assistant

White Moose Inn
08.2019 - 08.2021
  • Interacted with guests, vendors, and hotel staff
  • Utilized hotel reservation systems to ensure daily hotel functions and guests’ needs were met
  • Supervised POS systems
  • Strong ability to handle and resolve guest issues and complaints calmly and professionally
  • Created and processed invoices, and handled billing discrepancies
  • Experienced in providing personalized services and maintaining high guest satisfaction levels
  • Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
  • Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
  • Maintained a high level of confidentiality while handling sensitive information related to personnel matters or legal issues within the organization.
  • Contributed to a positive work environment with excellent interpersonal skills and an ability to resolve conflicts effectively when necessary.
  • Managed inventory levels efficiently by establishing reorder points, reducing stockouts, and minimizing excess inventory costs.
  • Increased client satisfaction through prompt response to inquiries and resolution of issues.

Education

Bachelor of Science - Psychology

Radford University
Radford, VA
05.2025

Student - undefined

Germanna Community College
Locust Dale, VA
08.2022

Skills

  • CPR Trained
  • HIPAA Trained
  • Microsoft Office trained and proficient
  • SPSS trained and proficient
  • Blood-borne pathogen trained
  • Compassionate caregiver and leader
  • Organized and able to multitask
  • Proficiency with hotel service management software
  • Compassionate caregiving
  • Meal preparation
  • Housekeeping
  • Patient care
  • Emotional support
  • Patient transportation
  • First aid and safety
  • Housekeeping tasks
  • Wound care
  • Progress documentation
  • Medication administration
  • Dementia care
  • Medical appointment coordination
  • Patient advocacy
  • Care plan adherence
  • Nutrition monitoring
  • End-of-life care
  • Verbal and written communication

Timeline

Home Care Provider

Public Partnerships
05.2023 - 06.2024

Management Assistant

White Moose Inn
08.2019 - 08.2021

Student - undefined

Germanna Community College

Bachelor of Science - Psychology

Radford University

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Julianna Jenkins