Dynamic sales leader with a proven track record at Engel & Völkers, driving multimillion-dollar revenue growth and enhancing client relationships. Expert in executive sales strategy and team leadership, I excel in developing high-performing teams and optimizing CRM systems to boost conversion rates. Committed to delivering exceptional results and fostering long-term partnerships.
Overview
35
35
years of professional experience
Work History
General Slaes Manager
Automotive
Fairfax
03.2024 - Current
Lead sales teams to enhance customer engagement and service quality.
Develop and implemented strategic sales plans to drive business growth.
Coordinated training programs for staff to improve product knowledge and skills.
Fostered relationships with key clients to ensure loyalty and satisfaction.
Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
Director of Sales Development
Engel & Völkers
Vienna
01.2005 - 04.2024
Led and mentored a high-performing team of over 300 staff, increasing productivity, closing ratios, and retention.
Oversaw multimillion-dollar sales pipelines and delivered consistent YoY revenue growth.
Created and executed sales strategies that improved market presence and expanded high-value client portfolios.
Built comprehensive business development plans aligned with annual budget and strategic growth goals.
Strengthened CRM systems to track performance, improve prospect qualification, and increase conversion.
Cultivated long-term client relationships, resulting in repeat business and increased referral volume.
Identified emerging market opportunities and positioned the organization for expanded revenue.
Director of Finance
Ted Britt Ford
Fairfax
05.2001 - 11.2004
Delivered strong automotive financial leadership, specializing in high-volume loan structuring and client qualification.
Assessed financial profiles, evaluated risk, and determined loan feasibility for diverse client groups.
Educated customers on loan programs, rates, and warranties to support confident and informed decisions.
Ensured full compliance with federal and state lending regulations and dealership standards.
Built tailored financial packages and aftermarket solutions aligned with customer needs.
General Sales Manager / Finance Director
BMW / Infiniti / Land Rover
Winter Park
06.1991 - 10.2001
Directed major dealership operations, leading sales, finance, and customer experience divisions.
Managed inventory, staffing, training, and operational workflows for high-volume luxury automotive brands.
Achieved and maintained 1600-2200 PVR, increasing penetration levels month-over-month.
Designed and launched menu-driven warranty and aftermarket programs, improving profitability and customer satisfaction.
Negotiated high-value vendor and supplier contracts, strengthening dealership profit margins.
Ensured accuracy and compliance across all financial documents and lending paperwork.
Delivered exceptional client experiences through hands-on leadership and performance coaching.
Education
Associate of Science - Criminal Law
Seminole College
Orlando, FL
01.1990
Skills
Automotive sales and finance leadership
Executive sales strategy
Account and portfolio management
Team leadership
Operations management
Dealership performance oversight
Business development
Negotiation and closing techniques
Client relationship management
CRM and inventory management
Training and mentoring
Budget management
Accomplishments
Ranked #8 worldwide at Engel & Völkers with $52M in annual sales volume.
Maintained Multi-Million Dollar Club, Presidents Club, and Diamond Club status for elite sales performance.
Created a highly effective operational program that improved efficiency, profitability, and P&L outcomes.
Philanthropy Award recipient (2016, 2018, 2019, 2020) for outstanding community leadership.
Special Olympics Coach.
Mid-Atlantic Top Sales and Dealership Profit & Sales award winner.