Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills.
Overview
18
18
years of professional experience
Work History
Program Manager
Magnit Global
02.2023 - Current
Led cross-functional teams in the successful delivery of program milestone, ensuring alignment with organizational goals and objectives.
Developed project plans and timelines for efficient resource allocation.
Create and present program status updates, including reports and review presentations to stakeholders.
Drafted reports for senior management, highlighting key milestones achieved throughout program lifecycles.
Facilitated regular team meetings to review progress and address arising issues, promoting team alignment.
Assigned tasks to staff, prioritizing and setting clear goals to enhance team focus.
Build and maintain positive relationships with external clients and business partners to enhance collaboration.
Program MANAGER
Geometric Results
10.2018 - 02.2023
Served as the primary point of contact for sponsors and stakeholders of the program.
Facilitated pricing, renewal, and SOW discussions with legal and finance to drive program success.
Ensure all client interactions, opportunities, and engagement milestones are tracked in CRM tools.
Coordinated communication and management of supplier vendors to enhance service delivery.
Recorded encounters in alignment with agency policy and state/federal regulatory guidelines.
Case Manager
Colonial Behavioral Health
05.2008 - 10.2018
Facilitated stabilization of individuals during crises in community environments to promote safety.
Provided on-call support for crisis management to ensure timely assistance.
Facilitated access to essential resources for individuals to enhance support and wellbeing.
Monitored progress and satisfaction, ensuring effective service delivery and stability for all individuals.
Developed Individualized Service Plan (ISP) based on assessment information and collaboration with individuals receiving services.