Open To Work
Julie Hare
Newport News
Summary
Sterile Processing Technician with expertise in surgical instrument decontamination and sterilization. Focused on maintaining a sterile environment and executing compliance with industry regulations, enhancing operational efficiency and supporting exceptional patient care.
Overview
11
11
years of professional experience
Work History
Guest Service Advisor
Pep Boys
Hampton
05.2025 - 04.2026
- Provided expert advice on automotive products and services.
- Helped customers understand their options for vehicle maintenance. in diagnosing their vehicles and getting the correct service done, checking clients in and out, ringing out clients, customer service, maintaining a clean work area, providing suggestions on what may be the next best step for their vehicle
- Assisted customers with product selection and service inquiries.
- Managed customer transactions and processed payments efficiently.
Family Service Counselor
Everstory Partners
Norfolk
02.2025 - 06.2025
- Assist families with coordinating funerals and other related arrangements. Providing customer service and care. Help with the upkeep of the cemetery.
- Guided families through end-of-life planning and memorialization processes.
- Coordinated funeral arrangements with clients to ensure personalized services.
- Provided emotional support to grieving families during difficult times.
Internet Marketing Coordinator
Beach Auto Brokers
Norfolk
09.2024 - 02.2025
- Photograph cars and all inventory, maintain inventory information on websites, create social media postings to advertise inventory or company sales and events
- Coordinated marketing campaigns to promote vehicle sales and services.
- Developed content for social media platforms to engage potential customers.
- Managed email marketing campaigns to drive customer engagement and retention.
Customer Representative/Photographer
Dealer Specialties
Norfolk
07.2024 - 01.2025
- Photographed inventory and labeled vehicles, enhancing customer understanding of available options.
- Provided thorough product information to enhance customer understanding.
- Processed customer orders efficiently through internal systems.
Inventory Photographer/Lot Attendant
Checkered flag auto
Newport News
01.2024 - 06.2024
- Photographed cars to improve online visibility and performed photo editing while ensuring an attractive and organized lot.
- Captured high-quality images of vehicles for online inventory listings.
- Utilized specialized photography equipment to enhance vehicle presentation.
- Organized and managed photo shoots in line with inventory schedules.
Donor Coordinator
Lions Medical Eye Bank
Norfolk
04.2023 - 09.2023
- Coordinated with electronic medical record systems to optimize management of patient information.
- Coordinated donor referrals with hospitals and healthcare providers.
- Managed donor eligibility assessments and documentation processes.
- Trained staff on donor procurement procedures and best practices.
Procurement Technician
Lions Medical Eye Bank
Norfolk
10.2022 - 09.2023
- Procured corneas and whole globes for transplant, performed recovery procedures while ensuring sterility, and completed necessary documentation.
- Managed procurement processes for medical supplies and equipment.
- Coordinated vendor relationships and negotiated contracts for best pricing.
- Monitored inventory levels and initiated restocking orders as needed.
Night Attendant
H.D. Oliver Funeral Apartments
Norfolk
12.2021 - 01.2023
- Managed incoming bodies, facilitated visitations, and maintained cleanliness of funeral home overnight.
- Provided compassionate support to grieving families during night hours.
- Maintained a clean and respectful environment within the funeral home.
- Assisted in preparation of deceased for viewings and services.
Pet Host
PETSUITES
Newport News
08.2021 - 11.2022
- Greet customers, take in information about pets, data entry, pet care, customer service, cleaning, take pets to their rooms, take pets from their rooms to the front to go back to their parents
- Welcomed pets and their owners, ensuring a friendly atmosphere.
- Managed appointment scheduling for grooming and boarding services.
- Coordinated pet check-in and check-out processes efficiently.
Aquarium and Aviary Service Representative
Serenity Aquarium& Aviary Services
Suffolk
10.2021 - 05.2022
- Serviced clients at aviaries and aquariums, maintained habitats, and monitored animal health.
- Provided information on proper care for fish and birds.
- Assisted customers in selecting appropriate aquatic and avian products.
Photography Studio Manager
All Portraits
Chesapeake
01.2019 - 08.2021
- Oversaw studio maintenance to ensure optimal functioning of printers and chemicals.
- Managed daily operations of portrait sessions and studio workflow.
- Trained and supervised photography staff to enhance service quality.
- Developed promotional materials to attract new clients and boost bookings.
Seasonal Sales Associate
Coast Guard Exchange
Chesapeake
09.2019 - 01.2020
- Processed transactions at cash register, handled cash, and maintained organization in mens department through folding and straightening clothes
- Assisted customers with product selection and recommendations.
- Maintained accurate inventory levels and organized stock displays.
- Processed sales transactions using point-of-sale systems.
Sales Associate
Hot Topic, Inc.
Chesapeake
07.2017 - 11.2019
- Cash handling, operating the cash register, customer service, maintaining cleanliness on the sales floor, processing shipments
- Assisted customers in finding products and providing product knowledge.
- Maintained visual standards of merchandise and store displays.
- Managed cash register operations and processed customer transactions.
Assistant Studio Manager
Lifetouch
Hampton
10.2017 - 05.2019
- Photography, photo editing, customer service, cash handling, operating the cash register, opening and closing of the studio, training new hires, cleaning and maintaining the studio and the equipment, creating schedules for employees, setting appointments for customers
- Coordinated studio schedules for photographers and clients to optimize workflow.
- Assisted in training new staff on studio procedures and customer service techniques.
- Managed client communications and ensured timely responses to inquiries.
Seasonal Sales Associate/Cashier
Big Lots
Chesapeake
05.2018 - 09.2018
- Operated the cash register and managed customer transactions.
Seasonal Cashier
Sears
Chesapeake
01.2018 - 05.2018
- Cash handling, operating the cash register, customer service, cleaning of the area around the cash registers, returning any misplaced items to their proper locations
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with inquiries and resolved any issues promptly.
- Maintained clean and organized checkout area for a welcoming environment.
Seasonal Sales Associate
Lidl US
Suffolk
06.2017 - 08.2017
- Processed customer transactions as cashier, maintained store cleanliness, restocked merchandise, assisted customers with inquiries.
- Assisted customers in locating products and providing recommendations.
- Operated cash register and processed transactions efficiently.
- Maintained store cleanliness and organized product displays.
Seasonal Cashier
McDonald Garden Center
Chesapeake
03.2017 - 06.2017
- Delivered customer service by educating customers on plant care, maintaining plant health, and optimizing store displays.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided recommendations.
- Maintained accurate cash drawer and balanced receipts daily.
Seasonal Cashier
Dollar Tree
Chesapeake
12.2016 - 01.2017
- Cash register, cash handling, customer service, opening and closing cleaning cashier area
- Processed customer transactions efficiently at retail checkout stations.
- Assisted customers with product inquiries and provided excellent service.
- Maintained accurate cash drawer and balanced daily transactions.
Seasonal Sales Associate
Spencer's Gifts
Chesapeake
09.2015 - 01.2016
- Cash register, customer service, sales, stocking, shipment, cleaning, opening and closing
- Assisted customers in selecting products and answering inquiries.
- Maintained product displays and ensured store cleanliness.
- Processed transactions accurately using point-of-sale systems.
Education
Sterile Processing Technician -
04.2026
Associate in Science (AS) - Funeral Service
06.2019
High school or equivalent -
06.2014
Skills
- Customer service
- Customer support
- Guest services
- Customer relationship building
- Customer engagement
- Service coordination
- Customer needs assessment
- Customer feedback collection
- Customer inquiries handling
- Conflict resolution
- Phone client interaction
- Phone communication
- Multi-line phone systems
- Appointment scheduling
- Team collaboration
- Team leadership
- Staff training
- Clerical experience
- Administrative experience
- Document management
- Record keeping
- Maintaining an organized workspace
- Time management
- Cash handling
- Balancing cash drawers
- End-of-day balancing
- Transaction handling
- Payment processing
- Receiving shipments
- Order picking
- Inventory management
- Retail sales
- Specialty store experience
- Retail customer support
- Sales engagement
- Inside sales
- Achieving sales targets
- Cross-selling
- Social media platforms
- Client relationship development
- Social media management
- Social media outreach
- Social media platforms
- WordPress
- Content creation
- Data entry
- Videography
- Photo manipulation
- Adobe Creative Suite
- Adobe Photoshop
- Adobe Lightroom
- Adobe Premiere
- Computer skills
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Google Docs
- Microsoft Outlook
- Microsoft Dynamics GP
- CRM system proficiency
- Data analysis skills
- Analysis skills
- Excel data analysis
- Retail math
- Problem-solving
- Analytical Thinking
- Interpersonal skills
- Adaptability
- Clear language communication
- Active listening
- Team management
- General management
- Leadership
- Management
- Vendor relationship building
- Procurement management
- OSHA
- HIPAA
- Medical office experience
- Medical terminology
- Animal Handling
- Physiology knowledge
- Automotive service
- Automotive repair
- Automotive service record keeping
- Automotive parts management
- Automotive parts knowledge
- Automotive diagnostics
- Outdoor work
- Planogram implementation
- Merchandising
- Display merchandising
- Health product knowledge
- Prospecting
- Sales outreach campaigns
- Typing
- Computer operation
- Data entry
- Service writing
- Issue resolution
- Cashier
- Customer interaction
- Communication skills
- Clerical experience
- Office experience
- Time management
- Office experience
- Chain of Custody Procedures
- Time management
- Cash management
- Customer communication
- Leadership
- Guest services
- Excel data analysis
- Initial Contact (sales skills)
- Medical records
- Analytical Thinking
- Cash handling
- Microsoft Word
- Animal Handling
- Patient interaction
- Sales outreach campaigns
- Health product knowledge
- Content creation
- Accountability
- Display merchandising
- Cash management
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
RemoteOn-SiteHybridSalary Range
$45000/yr - $200000/yrTimeline
Guest Service Advisor - Pep Boys
05.2025 - 04.2026
Family Service Counselor - Everstory Partners
02.2025 - 06.2025
Internet Marketing Coordinator - Beach Auto Brokers
09.2024 - 02.2025
Customer Representative/Photographer - Dealer Specialties
07.2024 - 01.2025
Inventory Photographer/Lot Attendant - Checkered flag auto
01.2024 - 06.2024
Donor Coordinator - Lions Medical Eye Bank
04.2023 - 09.2023
Procurement Technician - Lions Medical Eye Bank
10.2022 - 09.2023
Night Attendant - H.D. Oliver Funeral Apartments
12.2021 - 01.2023
Aquarium and Aviary Service Representative - Serenity Aquarium& Aviary Services
10.2021 - 05.2022
Pet Host - PETSUITES
08.2021 - 11.2022
Seasonal Sales Associate - Coast Guard Exchange
09.2019 - 01.2020
Photography Studio Manager - All Portraits
01.2019 - 08.2021
Seasonal Sales Associate/Cashier - Big Lots
05.2018 - 09.2018
Seasonal Cashier - Sears
01.2018 - 05.2018
Assistant Studio Manager - Lifetouch
10.2017 - 05.2019
Sales Associate - Hot Topic, Inc.
07.2017 - 11.2019
Seasonal Sales Associate - Lidl US
06.2017 - 08.2017
Seasonal Cashier - McDonald Garden Center
03.2017 - 06.2017
Seasonal Cashier - Dollar Tree
12.2016 - 01.2017
Seasonal Sales Associate - Spencer's Gifts
09.2015 - 01.2016
Penn Foster - Sterile Processing Technician,
Commonwealth Institute of Funeral Service - Associate in Science (AS), Funeral Service
Nansemond River High School - High school or equivalent,