Julieth Maldonado
Vinton
Summary
Dedicated server with exceptional customer service skills, effective communication, and strong attention to detail. Committed to ensuring guest satisfaction and handling inquiries efficiently in fast-paced dining environments.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
Work History
Server
Ichiban Japanese Steak House & Sushi Bar
Roanoke
05.2024 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted with menu selections and answered questions about dishes.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Handled customer complaints professionally to enhance guest satisfaction.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked food before serving it to customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Server
Shakers restaurant and bar
Roanoke
10.2023 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Delivered food and beverages accurately to tables following restaurant standards.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Education
William Byrd High School
Vinton, VASkills
- Customer service
- Order accuracy
- Cash handling
- POS operation
- Active listening
Languages
Spanish
Native/ Bilingual
Timeline
Server
Ichiban Japanese Steak House & Sushi Bar
05.2024 - Current
Server
Shakers restaurant and bar
10.2023 - Current
William Byrd High School