Detail-oriented office assistant with strong skills in data entry, medical record management, and front desk operations. Committed to maintaining confidentiality and supporting team collaboration.
Overview
15
15
years of professional experience
1976
1976
years of post-secondary education
Work History
Office Assistant
Riverside Mercury West Medical Center
Hampton
03.2004 - 08.2019
Assisted in maintaining medical records and ensuring data accuracy
Provided front desk support, greeting patients and answering phone inquiries.
Collaborated with staff on administrative tasks to support daily functions.
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Performed data entry tasks into various computer systems accurately and efficiently.
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Answered phone calls and directed them to appropriate personnel.
Maintained confidentiality of sensitive information and documents.
Managed inventory of office supplies and placed orders when needed.
Answered and directed phone calls to appropriate staff members.
Utilized office equipment such as printers, copiers, and fax machines efficiently.
Collects payments from patients at time of service for scheduled appointments, forms or past due balances.