Julissa Albarran
Schuyler
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Overview
4
4
years of professional experience
2020
2020
years of post-secondary education
Work History
Personal Shopper
Walmart
Charlottesville
03.2024 - Current
- Assisted customers in selecting products based on preferences and needs.
- Organized shopping lists to ensure efficient product retrieval.
- Communicated with store associates for product availability and location.
- Completed pickup and shopping orders for customers within local area.
Crew Member
Bojangles' Famous Chicken 'n Biscuits
Charlottesville
01.2023 - 03.2024
- Delivered exceptional customer service in a fast-paced restaurant environment.
- Operated kitchen equipment safely and efficiently during peak hours.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure smooth service flow during busy shifts.
- Assisted in training new crew members on operational procedures and best practices.
- Managed inventory levels by restocking supplies as needed throughout the day.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Took orders from patrons and input selections into store computer system.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Packed fast food products in approved containers, cups, and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Drove team success by quickly completing assigned tasks.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Upheld high standards of productivity and quality in operations.
- Presented orders to guests within anticipated service times.
- Adhered to health department regulations regarding food handling procedures.
- Checked expiration dates on all products before serving them to customers.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Educated customers on menu items, product ingredients and nutritional values.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Assembled and served meals according to specific guest requirements.
- Directed patrons to restrooms and other amenities within facility.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
Line Cook
Keswick Hall
Keswick
08.2022 - 01.2023
- Prepared and cooked high-quality dishes following established recipes.
- Maintained cleanliness and organization in food preparation areas.
- Collaborated with kitchen staff to ensure efficient service during peak hours.
- Assisted in training new kitchen staff on safety and cooking techniques.
- Operated kitchen equipment safely and effectively for food preparation tasks.
- Followed health and safety regulations to ensure food quality standards.
- Contributed to menu development by suggesting new dish ideas based on trends.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Cooked multiple orders simultaneously during busy periods.
- Operated fryers and grills according to instructions to maintain safety and food quality.
Delivery Driver
Dominoes Pizza
Charlottesville
04.2022 - 07.2022
- Delivered packages efficiently to various locations within designated timeframes.
- Operated delivery vehicles safely in diverse weather conditions and traffic situations.
- Inspected vehicles for safety and maintenance issues before each shift.
- Communicated with dispatch to confirm delivery schedules and route changes.
- Maintained accurate records of deliveries and customer interactions daily.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
Crew Member
Five Guys
Charlottesville
01.2022 - 04.2022
- Prepared and served food items according to brand standards.
- Maintained cleanliness and organization of kitchen and dining areas.
- Assisted customers with menu selections and provided excellent service.
- Operated kitchen equipment safely and efficiently during busy shifts.
- Collaborated with team members to ensure smooth operations during peak hours.
- Monitored food inventory levels and reported shortages to management.
- Trained new crew members on procedures and customer service standards.
- Followed health and safety regulations to maintain a safe work environment.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
Monticello High School
Charlottesville, VirginiaSkills
- Product selection
- Shopping organization
- Customer communication
- Order fulfillment
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Personal Shopper
Walmart
03.2024 - Current
Crew Member
Bojangles' Famous Chicken 'n Biscuits
01.2023 - 03.2024
Line Cook
Keswick Hall
08.2022 - 01.2023
Delivery Driver
Dominoes Pizza
04.2022 - 07.2022
Crew Member
Five Guys
01.2022 - 04.2022
Monticello High School