Jun Han
Aldie
Summary
Dedicated professional with experience in airport security and patient care, skilled in implementing standard operating procedures and providing excellent customer service. Committed to fostering a safe and positive environment for travelers.
Overview
14
14
years of professional experience
Work History
TSA Agent
Homeland Security TSA
Dulles, VA
09.2024 - Current
- Collaborated with team members to maintain efficient checkpoint operations during peak travel times.
- Utilized advanced screening technology to enhance detection capabilities and improve passenger flow efficiency.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Implemented standard operating procedures to enhance overall security measures at airport checkpoints.
- Operated X-ray screening machines and tools to screen people, containers, and personal belongings for potential hazards and weapons.
- Enhanced traveler experience by providing courteous assistance and guidance during screening processes.
Clinical Technician 2 - Med/Surg
INOVA
Landsdowne, VA
01.2020 - 09.2024
- Provided direct care to patients whose care requirements are routine and standardized, with predictable outcomes, under the direct supervision of the Registered Nurse.
- Operated medical equipment, maintaining compliance with safety protocols.
- Collaborated with healthcare professionals to develop patient care plans.
- Trained new staff on clinical procedures and safety standards.
Hall Manager/Sushi Assistant/Waiter
Otani Japanese Steakhouse
Chantilly, VA
01.2018 - 01.2020
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and ensuring prompt delivery of food and beverages.
- Assisted in training new waitstaff to ensure they are knowledgeable and provide excellent service to customers.
- Collaborated with the chef to develop and implement new sushi roll creations that will attract and satisfy customers.
- Coordinated with the kitchen staff to ensure timely and accurate delivery of food orders to customers.
- Maintained cleanliness and organization of the sushi bar and dining area to provide a pleasant experience for customers.
Cashier
Neighborhood Eatery
Orlando, FL
07.2016 - 01.2018
- Contributed to fostering a positive and welcoming atmosphere for guests by providing exceptional customer service and engaging in friendly interactions.
- Provided personalized recommendations and suggestions to customers based on their preferences and dietary needs to enhance their dining experience and promote customer satisfaction.
- Developed rapport with customers to ensure a positive dining experience and encourage repeat business.
- Processed cash, credit, and debit card transactions accurately and efficiently, ensuring that the correct amount is charged and change is given back to the customer.
- Maintained cleanliness and organization of cashier station to create a professional and inviting environment for guests
Waiter
Otani Japanese Steakhouse
Chantilly, VA
02.2012 - 03.2016
- Suggested and provided recommendations for pairing food and beverages to enhance the dining experience.
- Developed and maintained a strong knowledge of the menu, including ingredients, preparation methods, and any specials or promotions, in order to make recommendations to guests and answer any questions they may have.
- Proactively engaged with customers to anticipate their needs and provide exceptional service throughout their dining experience.
- Ensured accurate and prompt processing of customer payments to maintain efficient and organized operations.
Education
Certified Nurse Aide -
Northern Virginia Community College
General Education
Valencia College
Orlando, FLGeneral Education
Northern Virginia Community College
Annandale, VASkills
- Team Work
- Problem Solving
- Critical Thinking
- Leadership
- Attention to Detail
- Flexibility
- Communication
Timeline
TSA Agent
Homeland Security TSA
09.2024 - Current
Clinical Technician 2 - Med/Surg
INOVA
01.2020 - 09.2024
Hall Manager/Sushi Assistant/Waiter
Otani Japanese Steakhouse
01.2018 - 01.2020
Cashier
Neighborhood Eatery
07.2016 - 01.2018
Waiter
Otani Japanese Steakhouse
02.2012 - 03.2016
Certified Nurse Aide -
Northern Virginia Community College
General Education
Valencia College
General Education
Northern Virginia Community College