Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Juronisha Barham

Suffolk

Summary

Dedicated and empathetic professional with 8+ years of experience providing administrative, emotional, and crisis support in high-stress environments. Proven ability to manage multiple priorities, remain composed under pressure, and deliver exceptional service to diverse populations. Strong communication, multitasking, and problem-solving abilities. Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Chaplain Assistant

US Navy
08.2016 - 07.2024
  • Managed office and maintained records and files to offload administrative duties from chaplain.
  • Comforted family members, offered attentive listening and high level of emotional support.
  • Interacted with local community, building relationships with civic organizations and other churches.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Delivered services to customer locations within specific timeframes.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Applied knowledge regarding crisis interventions to assist in emergency situations.
  • Met with individuals, discussed issues compassionately and determined appropriate type of involvement to meet spiritual needs.
  • Provided emotional and spiritual support to individuals and their family members under stress, including crisis response and suicide intervention, demonstrating high empathy and communication.
  • Maintained confidential records, managed administrative duties, and supported chaplain-led programs with accurate data tracking in Microsoft Excel and Word.
  • Coordinated and assisted with services and events including weddings, funerals, and counseling sessions.
  • Trained and supervised up to 8 staff members, showing leadership and collaboration during high-tempo operations.
  • Contributed to team COVID-19 safety protocols and digital service coordination during deployment on USS Dwight D. Eisenhower in 2020.

Sales Associate

Rite Aide
08.2015 - 07.2016
  • Solved customer challenges by offering relevant products and services.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Delivered exceptional customer service by building rapport and resolving concerns quickly and professionally.
  • Handled POS systems, maintained cash accuracy, and supported inventory restocking.
  • Trained new employees on service and sales best practices.

Food Service Worker

Subway
03.2015 - 08.2015
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Assisted customers in fast-paced setting while maintaining food safety and sanitation standards.
  • Effectively handled multiple responsibilities including food prep, cleaning, and customer orders.
  • Provided responsive and friendly service, ensuring satisfaction.

Education

Bachelor of Science - Health Care Administration

ECPI University
Virginia Beach, VA
12-2026

Skills

  • Spiritual care
  • Stress management assistance
  • Spiritual counseling
  • Effective communication
  • Proficient in Microsoft, Word, and Excel
  • Suicide prevention and crisis intervention
  • Accurate recordkeeping
  • Grief support
  • Records management
  • Customer service
  • Proficient in data-entry
  • Problem-solving

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 10+ staff members.
  • Created Excel-based tracking tools for inventory, funds, and service logistics.
  • Earned 4 Navy awards, 2 promotions, and 2 special recognition awards in 5 years.

Certification

  • USMAP Computer Operator Certification
  • USMAP Office Manager/Administrative Services Certification
  • Applied Suicide Intervention Skills Training (ASIST)
  • First Aid & CPR Certified

Languages

English
Native or Bilingual

Timeline

Chaplain Assistant

US Navy
08.2016 - 07.2024

Sales Associate

Rite Aide
08.2015 - 07.2016

Food Service Worker

Subway
03.2015 - 08.2015

Bachelor of Science - Health Care Administration

ECPI University
Juronisha Barham