Justice Bailey

My Certified Clinical Medical Assistant Responsibilities consisted of:

• I worked under Dr.Peebles, Dr.Choi, and Dr.James interchangeably. I pride myself on having the ability to adapt quickly and learn different processes for different Doctors.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Assisted in the successful treatment of patients with complex medical conditions by collaborating with interdisciplinary healthcare teams.
• Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.

My Front Desk Responsibilities consisted of:

• Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
• Called Patients to discuss information such as lab reports, answer questions, discuss diagnostic imaging, procedures, medications, Etc.
• Completed EKGs and other tests based on patient presentation in office.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Scheduled, coordinated and confirmed appointments and meetings.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

• Educated patients and loved ones regarding operating procedures, expectations, side effects and recovery process.
• Provided personalized patient care, addressing individual concerns to ensure comfort and trust during preoperative preparations.
• Responsible for starting and monitoring IVs
• Managed patients recovering from medical or surgical procedures.
• Enhanced patient comfort by providing compassionate care and addressing their individual needs.