Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justice Cox

Richmond

Summary

Friendly and dependable professional with experience in customer service, sales, and caregiving, offering strong interpersonal skills and a proven ability to create welcoming environments. Skilled at managing busy settings, assisting large groups, and ensuring positive guest experiences. Passionate about hospitality and committed to delivering attentive, personalized service that leaves lasting impressions.

Overview

6
6
years of professional experience

Work History

Family Caregiver

12.2023 - 08.2025
  • Provided daily care and support for an elderly parent, including assistance with meals, medications, and mobility needs.
  • Supervised and cared for a young child, ensuring a safe and nurturing environment through structured routines and engaging activities.
  • Coordinated household responsibilities, balancing caregiving tasks with maintaining an organized and supportive home environment.
  • Demonstrated patience, empathy, and strong communication skills while managing the needs of both an adult and a child simultaneously.

Host

Barrio Taqueria + Tequila
10.2021 - 11.2023
  • Greeted and seated guests with a welcoming attitude, setting the tone for their dining experience.
  • Managed seating flow and coordinated with servers to maximize efficiency during high-volume shifts.
  • Delivered food promptly and accurately, ensuring guests received the right orders at the right time.
  • Responded to guest requests with urgency and professionalism to keep satisfaction high.

Seasonal Stock Room Associate

Ross Dress for Less
08.2020 - 01.2021
  • Assisted customers with locating merchandise, provided product knowledge, and ensured a positive shopping experience.
  • Processed sales transactions accurately and efficiently at the register, maintaining excellent customer service.
  • Stocked, organized, and replenished merchandise on sales floor and in stockroom to support store presentation standards.
  • Supported loss prevention efforts by monitoring inventory, maintaining clean work areas, and adhering to company policies.

Seasonal Sales Associate

Five Below
10.2019 - 01.2020
  • Operated cash register, processed customer transactions, and handled returns and exchanges with accuracy and efficiency.
  • Assisted customers in locating products, answered questions, and provided a friendly shopping experience.
  • Maintained store cleanliness, organized merchandise, and restocked shelves to ensure product availability.
  • Supported sales floor operations by monitoring inventory levels and assisting with merchandising displays.

Education

Associate of Applied Science - Interior Design

Northern Virginia Community College
Sterling, VA
12-2021

Skills

  • Menu management
  • Telephone reception
  • Hospitality and accommodation
  • Reservations management
  • Team collaboration
  • Customer service
  • Organization
  • Customer engagement
  • Multitasking proficiency
  • Task prioritization
  • POS software
  • Sales promotion
  • Inventory control

Timeline

Family Caregiver

12.2023 - 08.2025

Host

Barrio Taqueria + Tequila
10.2021 - 11.2023

Seasonal Stock Room Associate

Ross Dress for Less
08.2020 - 01.2021

Seasonal Sales Associate

Five Below
10.2019 - 01.2020

Associate of Applied Science - Interior Design

Northern Virginia Community College
Justice Cox