Justice Cox
Richmond
Summary
Friendly and dependable professional with experience in customer service, sales, and caregiving, offering strong interpersonal skills and a proven ability to create welcoming environments. Skilled at managing busy settings, assisting large groups, and ensuring positive guest experiences. Passionate about hospitality and committed to delivering attentive, personalized service that leaves lasting impressions.
Overview
6
6
years of professional experience
Work History
Family Caregiver
12.2023 - 08.2025
- Provided daily care and support for an elderly parent, including assistance with meals, medications, and mobility needs.
- Supervised and cared for a young child, ensuring a safe and nurturing environment through structured routines and engaging activities.
- Coordinated household responsibilities, balancing caregiving tasks with maintaining an organized and supportive home environment.
- Demonstrated patience, empathy, and strong communication skills while managing the needs of both an adult and a child simultaneously.
Host
Barrio Taqueria + Tequila
10.2021 - 11.2023
- Greeted and seated guests with a welcoming attitude, setting the tone for their dining experience.
- Managed seating flow and coordinated with servers to maximize efficiency during high-volume shifts.
- Delivered food promptly and accurately, ensuring guests received the right orders at the right time.
- Responded to guest requests with urgency and professionalism to keep satisfaction high.
Seasonal Stock Room Associate
Ross Dress for Less
08.2020 - 01.2021
- Assisted customers with locating merchandise, provided product knowledge, and ensured a positive shopping experience.
- Processed sales transactions accurately and efficiently at the register, maintaining excellent customer service.
- Stocked, organized, and replenished merchandise on sales floor and in stockroom to support store presentation standards.
- Supported loss prevention efforts by monitoring inventory, maintaining clean work areas, and adhering to company policies.
Seasonal Sales Associate
Five Below
10.2019 - 01.2020
- Operated cash register, processed customer transactions, and handled returns and exchanges with accuracy and efficiency.
- Assisted customers in locating products, answered questions, and provided a friendly shopping experience.
- Maintained store cleanliness, organized merchandise, and restocked shelves to ensure product availability.
- Supported sales floor operations by monitoring inventory levels and assisting with merchandising displays.
Education
Associate of Applied Science - Interior Design
Northern Virginia Community College
Sterling, VA12-2021
Skills
- Menu management
- Telephone reception
- Hospitality and accommodation
- Reservations management
- Team collaboration
- Customer service
- Organization
- Customer engagement
- Multitasking proficiency
- Task prioritization
- POS software
- Sales promotion
- Inventory control
Timeline
Family Caregiver
12.2023 - 08.2025
Host
Barrio Taqueria + Tequila
10.2021 - 11.2023
Seasonal Stock Room Associate
Ross Dress for Less
08.2020 - 01.2021
Seasonal Sales Associate
Five Below
10.2019 - 01.2020
Associate of Applied Science - Interior Design
Northern Virginia Community College
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