Justin Alexander
Glen Allen
Summary
A Business Experience Specialist with expertise in a variety of delivery formats. Specialty skills include organizational skills, being detail oriented, having a commitment to following through on deliverables, strong communications skills, self-motivation, and being a team player as well as an individual contributor. A reputation for exceeding expectations by consistently delivering results with the highest quality and efficiency.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
2027
2027
years of post-secondary education
1
1
Certification
Work History
Center Store Associate
Food Lion
Glen Allen
06.2025 - Current
- Stocked shelves with products to ensure availability and organization.
- Assisted customers with inquiries to enhance their shopping experience.
- Maintained cleanliness in store areas to promote a welcoming environment.
Customer Experience Specialist
Food Lion
Glen Allen
01.2021 - Current
- Perform a variety of customer related activities as a team player and individual contributor through data entry, problem solving and communication skills.
- Respond to routine questions from customers and co-workers providing direction and solutions to meet their needs.
- Collaborate with a variety of internal personnel to appropriately deliver the right solutions for all customers including escalated issues.
Fulfillment Coordinator
Target
Glen Allen
01.2021 - 01.2025
- Conducted investigations and analysis for auto claims.
- Known as a team player as well as and individual performer who consistently displays the ability to be flexible in order to get the job done the right way the first time.
- Apply effective listening skills through the recognition of customer’s needs and adjusted communication styles appropriately.
Education
Associate of Applied Science - Information Systems Technology
J. Sargeant Reynolds Community College
Richmond, VA 09.2021 - 03.2026
High School -
Glen Allen High School
Glen Allen, VASkills
- IT Oriented
- Customer Experience
- Problem Resolution
- Regulatory Adherence
- Consistent Learner
- Multitasking
Certification
- Microsoft Power Business Intelligence Trained
- Compliance and Regulations Trained
- Diversity In The Workplace Trained
- Customer Service Certified
- Google Suite
- Microsoft Office
Timeline
Center Store Associate
Food Lion
06.2025 - Current
Associate of Applied Science - Information Systems Technology
J. Sargeant Reynolds Community College
09.2021 - 03.2026
Customer Experience Specialist
Food Lion
01.2021 - Current
Fulfillment Coordinator
Target
01.2021 - 01.2025
High School -
Glen Allen High School