Justin Datcher
Virginia Beach
Summary
Thorough Engineering Technician equipped with strong attention to detail and recognize potential issues before problems occur. Highly alert while performing job tasks and determined problem-solver. Proficient in maintaining smooth and efficient mechanical systems. Systematic professional with keen eye for details, strong focus on performance improvements and skill in root cause analysis. Accomplished in directing system improvements, maintaining budgets and improving performance with minimal impact on business operations. Talented in managing projects, leading teams and resolving routine and complex operational problems.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Service Technician
Generation Refrigeration
10.2023 - 01.2025
- Explained diagnostic findings to customers and outlined repair or service options.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Engineering Technician
United States Navy, USN
04.2017 - 11.2023
- Completed projects by effectively applying engineering, technical, and maintenance procedures.
- Implemented schematics, diagrams, and written, and verbal descriptions to effectively solve engineering project issues.
- Performed work according to project schedules and high quality standards.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Troubleshot and resolved engineering issues to reduce delays and achieve project milestones.
- Assisted with over 400 installations, calibrations and testing of engineering systems.
- Maintained ship's galley equipment at 95% readiness.
Server
Olive Garden Restaurant
04.2016 - 11.2017
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales significantly by upselling higher-end products to customers.
Retail Sales Associate
American Eagle Outfitters, Inc
11.2015 - 11.2016
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High School Diploma -
C. E. Byrd High School
Skills
- Installation
- Troubleshooting
- Maintenance and Repair
- Organization and Time Management
- Training and Development
- Analytical and Critical Thinking
Certification
Universal EPA Certification
Certifications
04-2022
Personal Information
Title: HVAC Technician
Timeline
Service Technician
Generation Refrigeration
10.2023 - 01.2025
Engineering Technician
United States Navy, USN
04.2017 - 11.2023
Server
Olive Garden Restaurant
04.2016 - 11.2017
Retail Sales Associate
American Eagle Outfitters, Inc
11.2015 - 11.2016
High School Diploma -
C. E. Byrd High School
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