Justin Freman
Weyers Cave
Summary
Accomplished Senior Account Executive with 22 years in Supply Chain Management. Committed with demonstrated success in sales, customer relations and prospecting new opportunities. Ambitious and dedicated leader who leverages market insights to drive growth and reduce churn through tailored solutions.
Overview
23
23
years of professional experience
Work History
Senior Account Executive
UPS
02.2011 - Current
- Developed strong relationships with clients to enhance satisfaction and retention.
- Assisted in preparing detailed proposals tailored to client needs and preferences.
- Coordinated communication between cross-functional teams to ensure project alignment.
- Conducted market research to identify new business opportunities and trends.
- Facilitated onboarding process for new clients, ensuring smooth integration of services.
- Contributed to strategic planning sessions by providing insights on client feedback and market dynamics.
- Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
- Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
- Established long-lasting partnerships with key industry influencers, generating increased brand awareness and credibility.
- Delivered tailored solutions based on individual client needs by thoroughly understanding their business objectives and pain points.
- Developed new business opportunities for company growth through effective networking and client presentations.
- Resolved escalated customer issues professionally, maintaining client trust while protecting company interests.
- Led product demonstrations at trade shows and conferences, showcasing company offerings and attracting potential clients.
- Cold called prospects to explain partnership benefits, representing company values.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Developed strategies using market research with support from cross-functional teams.
- Negotiated prices, terms of sales and service agreements.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Key Account Manager
UPS
01.2006 - 02.2011
- Cultivated strong relationships with key accounts to drive customer satisfaction and loyalty.
- Developed strategic account plans that aligned client needs with company objectives.
- Analyzed market trends to identify growth opportunities within existing accounts.
- Collaborated cross-functionally to ensure successful implementation of client solutions.
- Mentored junior account managers, fostering professional development and knowledge sharing.
- Built and maintained strong client relationships to drive business growth.
- Strengthened client relationships through regular communication and effective problemsolving.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Developed and delivered presentations to key customers to position products and services.
- Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
- Developed, maintained and utilized diverse client base.
Sales Representative
UPS
03.2003 - 01.2006
- Developed and maintained strong customer relationships to drive repeat business and referrals.
- Conducted product demonstrations, highlighting features and benefits to enhance customer engagement.
- Collaborated with marketing teams to create promotional materials and campaigns tailored to target audiences.
- Analyzed market trends to identify opportunities for new products and services, driving sales growth.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Streamlined sales process, reducing time from lead to close.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Identified and tapped into new markets, significantly expanding customer base.
- Negotiated prices, terms of sales and service agreements.
Education
Bachelors - Business
Virginia Polytechnic Institute And State College
Blacksburg, VA12-2002
Skills
- Client relationship management
- Relationship building
- Team collaboration
- Sales quota achievement
- Prospecting and networking
- Customer networking
- Strategic planning
- Business development and planning
- Team leadership
Timeline
Senior Account Executive
UPS
02.2011 - Current
Key Account Manager
UPS
01.2006 - 02.2011
Sales Representative
UPS
03.2003 - 01.2006
Bachelors - Business
Virginia Polytechnic Institute And State College