Summary
Overview
Work History
Education
Skills
Timeline
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Justin Moore

Cloverdale

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

3
3
years of professional experience

Work History

Ramp Service Agent

Signature Aviation
09.2024 - Current
  • Cleaned airplanes between flights, sanitized lavatories, and seat trays as per company specifications.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for daily flights.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Participated in ongoing training programs to stay current on industry regulations and best practices.

Manager

Papa Johns
08.2023 - 01.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Delivery Driver

Papa Johns
08.2022 - 08.2023
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.

Education

Online High School
Roanoke, VA

Skills

  • Superb customer service skills

  • Friendly, positive attitude

  • Teamwork and collaboration

  • Problem-solving

  • Flexible and adaptable

  • Multitasking

  • Calm under pressure

  • Problem resolution

  • Verbal communication

Timeline

Ramp Service Agent

Signature Aviation
09.2024 - Current

Manager

Papa Johns
08.2023 - 01.2025

Delivery Driver

Papa Johns
08.2022 - 08.2023

Online High School

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Justin Moore