Justin Mosher
Bristow
Overview
10
10
years of professional experience
Work History
Senior Field Property Claims Rep
Farmers Insurance Exchange
01.2024 - Current
- Worked productively in fast-moving work environment to process large volumes of claims.
- Followed up with customers on unresolved issues.
- Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
- Maintained compliance with industry regulations by adhering to established procedures and guidelines in claims handling.
- Developed strong relationships with clients, facilitating trust and open communication during the claims process.
- Negotiated favorable settlements with claimants, resulting in cost savings for the company.
Lead Technician/Supervisor
Coventry Services
07.2022 - 07.2023
- Lead mitigation and remediation department on all water losses
- Assisted estimator in mitigation estimates and insurance claims
- Performed project management roles such as ordering materials, scheduling contractors, and final walk throughs
Loss Mitigation Team Lead
Ready5
11.2021 - 04.2022
- Inspected damaged properties and contents to prepare job action plan.
- Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning/drying equipment.
- Worked safely in disaster environment by adhering to company and quality procedures.
- Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
Estimator and Changeouts Coordinator
Moore's Electrical & Mechanical
08.2019 - 03.2020
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Commercial HVAC estimator for all of Northern Virginia customers
- Coordinate HVAC unit change outs for commercial sites
- Reviewed architectural plans to ensure comprehensive and precise cost estimations.
Lead Water Mitigation Technician
Jenkins Restorations
08.2018 - 08.2019
- Led crews on water loss claims
- Wrote the start to estimates on each job
- Create water damage reports
- Responded to customer calls swiftly to resolve issues and answer questions.
Fireman
United States Coast Gaurd
04.2015 - 11.2018
- Assisted Machinery Technicians with boat and station maintenance
- Held boat crewman qualifications on 3 different boats
- Performed search and rescue missions that resulted in 35 lives assisted and 8 lives saved.
- Participated in incident debriefings to identify areas of improvement in response strategies and tactics.
- Led projects that improved life and work productivity at the station.
- Conducted regular equipment inventory checks to ensure all necessary machinery and equipment were readily available for use during emergencies.
- Responded quickly to emergency calls, ensuring prompt arrival on scene and expedited assistance to those in need.
Education
No Degree - Business
Eastern Florida State College
Palm Bay, FLHigh School Diploma -
Liberty High School
Bealeton, VA06.2013
Skills
- Problem-Solving
- Xactimate (Claims Estimating Software)
- Microsoft word
- Microsoft Excel
- Attention to detail
- Multitasking Skills
- Paperwork and Documentation
- Safety awareness
- Multi-unit Operations
- HVAC maintenance
Timeline
Senior Field Property Claims Rep
Farmers Insurance Exchange
01.2024 - Current
Lead Technician/Supervisor
Coventry Services
07.2022 - 07.2023
Loss Mitigation Team Lead
Ready5
11.2021 - 04.2022
Estimator and Changeouts Coordinator
Moore's Electrical & Mechanical
08.2019 - 03.2020
Lead Water Mitigation Technician
Jenkins Restorations
08.2018 - 08.2019
Fireman
United States Coast Gaurd
04.2015 - 11.2018
No Degree - Business
Eastern Florida State College
High School Diploma -
Liberty High School
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