Justin Simon
Richmond,VA
Summary
Certified and extremely motivated Pharmacy Technician with training in customer service and pharmacy inventory duties. Very team oriented and worked in a pharmacy that filled on average 600 prescriptions per day.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
CVS Healthcare
Richmond, VA
10.2022 - 05.2026
- Processed prescription orders accurately while adhering to safety and regulatory standards.
- Assisted pharmacists in medication management, ensuring timely refills and patient consultations.
- Maintained inventory levels, conducting regular audits to prevent stock discrepancies.
- Educated patients on medication usage, side effects, and interactions effectively.
- Mentored new pharmacy technicians on processes and customer service best practices.
- Collaborated with healthcare providers to resolve prescription-related issues promptly.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Customer Service Staff Member
Publix
North Chesterfield, VA
12.2021 - 10.2022
- Assisted customers with inquiries, ensuring prompt and accurate information delivery.
- Resolved customer complaints efficiently, improving overall satisfaction ratings.
- Managed product displays, maintaining organization and visual appeal in line with company standards.
- Processed transactions swiftly using point-of-sale systems, enhancing checkout efficiency.
- Trained new staff on customer service protocols and operational procedures, fostering a supportive environment.
- Collaborated with team members to streamline operations during peak hours, optimizing service flow.
CH-47 Chinook Maintainer
US Army
Newport News, VA
03.2019 - 11.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
South Central High School
Winterville, NC06.2018
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Medication dispensing
Certification
PTCB Certification
Languages
English
Native or Bilingual
Timeline
Certified Pharmacy Technician
CVS Healthcare
10.2022 - 05.2026
Customer Service Staff Member
Publix
12.2021 - 10.2022
CH-47 Chinook Maintainer
US Army
03.2019 - 11.2020
High School Diploma -
South Central High School