Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Justin Taisipic

Norfolk

Summary

Dynamic Ramp Supervisor at Unifi Aviation with a proven track record in enhancing operational efficiency and safety management. Skilled in optimizing ground support operations and training teams, I excel in problem-solving and attention to detail, leading initiatives that significantly improved turnaround times and customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Ramp Supervisor

Unifi Aviation
11.2024 - Current
  • Supervised ramp operations, ensuring timely aircraft arrivals and departures.
  • Coordinated daily schedules for ground crew, optimizing resource allocation and efficiency.
  • Trained and mentored new team members on safety protocols and operational procedures.
  • Monitored equipment usage, implementing maintenance schedules to enhance performance reliability.
  • Conducted regular safety audits, identifying areas for improvement in compliance and risk management.
  • Collaborated with airline representatives to address service issues, enhancing customer satisfaction levels.
  • Led process improvement initiatives that reduced turnaround times for aircraft servicing activities.
  • Managed inventory of ground support equipment, ensuring availability for smooth operational flow.
  • Maintained documentation, completed shift paperwork, and submitted information for team payroll.

Wheelchair Agent

Huntleigh USA
Norfolk, VA
06.2023 - 11.2024
  • Assisted passengers with mobility needs, ensuring safe and efficient transport throughout airport facilities.
  • Operated wheelchair assistance equipment, maintaining high standards of safety and service excellence.
  • Collaborated with team members to streamline boarding processes, enhancing overall passenger experience.
  • Communicated effectively with passengers and airline staff, addressing concerns and providing timely updates.
  • Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
  • Assisted in training new wheelchair agents, sharing expertise on best practices for handling equipment safely and providing exemplary customer service.

Education

High School Diploma -

Oscar Smith High School
Chesapeake, VA
05.2024

Skills

  • Ramp service
  • Operational efficiency
  • Passenger boarding
  • Ground support equipment
  • Ground operations
  • Safety management
  • Baggage handling
  • Load planning
  • FAA regulations
  • Reliability
  • Problem-solving abilities
  • Attention to detail
  • Time management
  • Teamwork
  • Ground support

Certification

Merchant Mariner Credential

Transportation Workers ID Card

Passport

Medical Certificate

Timeline

Ramp Supervisor

Unifi Aviation
11.2024 - Current

Wheelchair Agent

Huntleigh USA
06.2023 - 11.2024

High School Diploma -

Oscar Smith High School
Justin Taisipic