Justin Taisipic
Norfolk
Summary
Dynamic Ramp Supervisor at Unifi Aviation with a proven track record in enhancing operational efficiency and safety management. Skilled in optimizing ground support operations and training teams, I excel in problem-solving and attention to detail, leading initiatives that significantly improved turnaround times and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ramp Supervisor
Unifi Aviation
11.2024 - Current
- Supervised ramp operations, ensuring timely aircraft arrivals and departures.
- Coordinated daily schedules for ground crew, optimizing resource allocation and efficiency.
- Trained and mentored new team members on safety protocols and operational procedures.
- Monitored equipment usage, implementing maintenance schedules to enhance performance reliability.
- Conducted regular safety audits, identifying areas for improvement in compliance and risk management.
- Collaborated with airline representatives to address service issues, enhancing customer satisfaction levels.
- Led process improvement initiatives that reduced turnaround times for aircraft servicing activities.
- Managed inventory of ground support equipment, ensuring availability for smooth operational flow.
- Maintained documentation, completed shift paperwork, and submitted information for team payroll.
Wheelchair Agent
Huntleigh USA
Norfolk, VA
06.2023 - 11.2024
- Assisted passengers with mobility needs, ensuring safe and efficient transport throughout airport facilities.
- Operated wheelchair assistance equipment, maintaining high standards of safety and service excellence.
- Collaborated with team members to streamline boarding processes, enhancing overall passenger experience.
- Communicated effectively with passengers and airline staff, addressing concerns and providing timely updates.
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Assisted in training new wheelchair agents, sharing expertise on best practices for handling equipment safely and providing exemplary customer service.
Education
High School Diploma -
Oscar Smith High School
Chesapeake, VA05.2024
Skills
- Ramp service
- Operational efficiency
- Passenger boarding
- Ground support equipment
- Ground operations
- Safety management
- Baggage handling
- Load planning
- FAA regulations
- Reliability
- Problem-solving abilities
- Attention to detail
- Time management
- Teamwork
- Ground support
Certification
Merchant Mariner Credential
Transportation Workers ID Card
Passport
Medical Certificate
Timeline
Ramp Supervisor
Unifi Aviation
11.2024 - Current
Wheelchair Agent
Huntleigh USA
06.2023 - 11.2024
High School Diploma -
Oscar Smith High School