Justyn Johnson
Suffolk
Summary
Experienced in orthodontic assistance with a strong background in patient management and clinical support. Responsibilities included preparing patients for dental procedures, performing chairside duties, and ensuring compliance with safety protocols. Demonstrated proficiency in utilizing dental software for record-keeping and processing digital images, while also maintaining sterilization standards. Contributed to team efficiency by directing fellow assistants and managing task assignments to enhance patient treatment progress.
Empathetic orthodontic assistant with a several-year background working in the dental health industry. Skilled at making patients feel comfortable by providing thorough information regarding procedures. Warm and kind with exceptional written and verbal communication abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Orthodontic Assistant(Clinic Supervisor)
Suffolk Braces
Suffolk
06.2023 - Current
- Greeted patients upon arrival in a friendly manner and ensured comfort throughout their visit.
- Supported administrative tasks such as filing documents, updating medical records.
- Prepared patients for dental radiographs and photographs.
- Completed X-Ray Certification Courses.
- Placing, measuring and bonding Orthodontic Brackets as well as Banding.
- Placing movement in aligners and retainers.
- Task assignments for fellow assistants.
- Directing fellow assistants on which wires to place, how to tie in and next visits to progress patient treatment.
- Well versed on the Itera Scanner.
- Impressions for study models, aligners and retainers.
- Placing Brackets for Indirect bonding trays.
- Checking placement of other assistants brackets.
- Bonding of Permanent Retainers.
- Removal of Braces as well as obtaining final records.
- Front desk experience as well as treatment coordination.
- Performed chairside duties including preparation of trays and passing instruments to the doctor during procedures.
- Cleaned and maintained equipment after each use in accordance with safety protocols.
- Maintained sterilization of instruments according to OSHA standards.
- Ordered supplies for the office as needed.
- Provided patient education regarding oral hygiene and post-treatment care instructions.
- Utilized dental software to update patient records and process digital images.
- The fitting, cementing and adjustment of orthodontic appliances.
Patient Service Representative
Professional Transcription Services
Suffolk
06.2020 - 05.2023
- Provided support with various tasks such as scheduling tests, ordering supplies.
- Ensured that all necessary documentation is completed prior to discharge of patient.
- Maintained accurate records of services provided during each visit or procedure.
- Worked as a front desk representative part time throughout highschool as well as post graduation full time at an Orthopedic office.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Assisted with scheduling follow-up appointments according to provider availability.
- Maintained a clean and organized reception area.
- Referred patients to appropriate professionals and services.
- Obtained insurance verification and authorization to submit financial clearance of patient accounts.
- Participated in training sessions to stay updated on healthcare policies and registration software.
Education
Honors Diploma -
Western Branch High School
Chesapeake, VA06-2022
Associate of Business Administration -
Paul D Camp Community College
Franklin, VaSkills
- Patient management
- Insurance verification
- Appointment scheduling
- Team leadership
- Communication skills
- Time management
- Passion for everyone to have the best possible smile while providing a safe and fun environment
- Thrives in fast paced environments
Certification
- X-Ray certified
- CPR Certified
Affiliations
- I played softball all the way up to college and now play on adult leagues! I love to have a healthy work/life balance!
Timeline
Orthodontic Assistant(Clinic Supervisor)
Suffolk Braces
06.2023 - Current
Patient Service Representative
Professional Transcription Services
06.2020 - 05.2023
Honors Diploma -
Western Branch High School
Associate of Business Administration -
Paul D Camp Community College