Dynamic team leader with a proven track record in project management and customer service. Known for effective communication and conflict resolution skills, driving high service standards and team motivation.
Overview
6
6
years of professional experience
Work History
Volunteer Work
First Baptist Church of Gilmerton
Chesapeake
12.2021 - Current
Facilitated group activities such as educational classes, recreational sports, and volunteer work opportunities.
Provided support to external organizations through volunteer work or donations.
Participated in community service initiatives designed to engage youth in meaningful volunteer work.
Team Lead
Applebee's Grill + Bar
Chesspeake
06.2020 - Current
Supervised daily operations to ensure high service standards and customer satisfaction.
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Motivated staff through positive reinforcement techniques.
Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Managed the store on my own, during rushes and closes