KADER ERHAN
Alexandria
Summary
Detail-oriented professional with strong customer service and cash handling skills. Recognized for effective problem-solving and team collaboration. Committed to enhancing customer experiences and maintaining organizational excellence.
Overview
2
2
years of professional experience
Work History
Point of Sale Associate
Macys Department Store
Washington
03.2025 - 04.2026
- Operated cash register to efficiently process customer transactions.
- Assisted customers in locating merchandise throughout department store.
- Maintained cleanliness and organization of sales floor displays.
- Collaborated with team members to restock inventory as needed.
- Resolved customer complaints in a professional manner.
Server
kirwan irish pub
Washington
08.2024 - 12.2025
- Provided excellent customer service in a fast-paced pub environment.
- Handled cash transactions and processed payments accurately.
Sales Associate
Bloomingdale's
Chevy Chase
09.2024 - 03.2025
- Educated customers about product features and promotions effectively.
- Participated in training sessions to improve product knowledge and sales techniques.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Trained new team members in cash register operation, stock procedures, and customer services.
Office Assistant
full stock cabinets
Reston
01.2024 - 06.2024
- Managed daily office operations and ensured smooth workflow at full stock cabinets.
- Prepared documents and reports to support team activities and decision-making.
- Responded to customer inquiries and provided excellent service via phone and email.
Education
Bachelor of Arts - Sociology
Mugla Sitki Kocman University
Turkey03-2023
Skills
- Cash handling
- Product knowledge
- Customer relationship management
- Sales techniques
- Employee training
- Team collaboration
- Problem solving
- Customer assistance
- Cross-selling strategies
- Upselling strategies
- Goal setting
- Hospitality and accommodation
- POS systems
Languages
English
Professional
Turkish
Native/ Bilingual
Timeline
Point of Sale Associate
Macys Department Store
03.2025 - 04.2026
Sales Associate
Bloomingdale's
09.2024 - 03.2025
Server
kirwan irish pub
08.2024 - 12.2025
Office Assistant
full stock cabinets
01.2024 - 06.2024
Bachelor of Arts - Sociology
Mugla Sitki Kocman University