Kaimei Safiullah
Alexandria
Summary
Dynamic Technical Business Analyst with a proven track record at UnitedHealth Group, excelling in requirements elicitation and backlog management. Spearheaded initiatives that enhanced developer experience and streamlined CI/CD workflows, achieving a 50% reduction in regression creation time. Adept at stakeholder engagement and translating complex needs into actionable user stories.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Technical Business Analyst
UnitedHealth Group
03.2025 - Current
- Supporting multiple engineering teams within Platform Engineering to enhance developer experience, streamline deployment practices, and enable secure cloud-native delivery.
- Lead requirements gathering, workflow analysis, and documentation for platform engineering initiatives.
- Translate business needs into Epics, Features, and detailed user stories for engineering teams.
- Manage and refine product backlogs aligned with MVP, roadmap objectives, and engineering priorities.
- Facilitate Kanban ceremonies and ensure alignment across cross-functional stakeholders.
- Contribute to planning, scope/schedule/risk management, and stakeholder communication using PMP-based practices.
- Maintain documentation across Confluence, Jira, and GitHub; delivered monthly newsletters to enhance transparency.
- Support compliance-driven efforts including FedRAMP, HIPAA, and secure CI/CD workflows.
- Optum Serve | Contract via Medix | www.unitedhealthgroup.com
Product Analyst
UnitedHealth Group
03.2025 - 07.2025
- Acted as a cross-functional liaison between business and engineering to support Azure-native platform delivery.
- Gathered and translated complex business requirements into epics, features, and user stories.
- Led backlog refinement sessions, ensuring alignment with product roadmap and MVP goals.
- Conducted research and analysis for Azure POC initiatives; documented findings and validated feasibility.
- Supported Windows compatibility efforts for a cloud-based SaaS platform using Kubernetes, Minikube, and Podman.
- Updated README and Confluence onboarding documentation to improve developer clarity and reduce ramp-up time.
- Enabled secure and scalable CI/CD workflows using JFrog for artifact management and vulnerability scanning.
- Used Miro/Whiteboard for planning, prioritization, and architectural discussions.
- Optum Serve | Contract via Medix | www.unitedhealthgroup.com
Senior Software Quality Assurance Engineer
WEX
10.2017 - 03.2025
- Supported Corporate Payments and Health & Benefit products across modernization and cloud initiatives.
- Led development of an AI-assisted automation framework using Robot Framework + GitHub Copilot; built 200+ CI/CD-integrated test scripts. Reduced regression creation time by 50% and maintained 100% test pass rate across environments.
- Served as SME for enterprise financial banking and employee benefit healthcare applications; partnered with BA/PO/ DEV/ QA to refine requirements and acceptance criteria.
- Created and maintained detailed Confluence documentation and process improvements.
- Performed end-to-end testing including API, UI, mobile, accessibility, UAT, and cloud-based validations.
Senior Software QA Engineer
AOC Solutions
Chantilly
04.2016 - 10.2017
- Led testing for UX modernization and AWS cloud migration of a 300+ page ASPX financial application.
- Enhanced scalability, performance, and user experience through structured QA and requirement validation.
- Performed functional, regression, API, UI/UX, WCAG, mobile, and cross-browser testing.
Software QA Analyst
SiriusXM
Washington
04.2012 - 04.2016
- Supported vehicle supply chain systems through UI/UX, ETL, API, and Oracle SQL validation.
- Ensured data accuracy for integration workflows using detailed SQL and data mapping.
- Performed full regression and functional testing, prepared requirement traceability documentation, and developed and maintained all test artifacts.
- Contract via XCEL Corp | www.siriusxm.com
Education
B.A. - Communications
Commonwealth University of Lock Haven
PA01.2009
Skills
- Requirements Elicitation
- Process Modeling
- User Stories
- Acceptance Criteria
- Journey Mapping
- BRDs
- FRDs
- Epics
- Features
- Workflow Mapping
- Backlog Management
- Scrum
- Kanban
- SAFe
- MVP
- Roadmap Alignment
- Refinement
- Prioritization
- Stakeholder Engagement
- UAT Coordination
- Azure
- Kubernetes
- Minikube
- Podman
- Rancher Desktop
- CI/CD
- JFrog Artifactory
- GitHub
- SQL
- ETL
- BI Dashboards
- API
- Developer Tooling
- Platform Engineering
- UI
- UX
- QA Validation
- Test Strategy
- PHI
- PII
- HIPAA
- PCI DSS
- NIST FedRAMP Readiness
- Jira
- Aha!
- Confluence
- Azure DevOps
- Visual Studio Code
- TestRail
- Office 365
- Miro
- Whiteboard
- Ready API
- Postman
- Quality Center
Certification
- Project Management Professional (PMP), PMI, 12/2025
- Certified Associate in Project Management (CAPM), PMI, 12/2025
- AI Product Management, Pendo, 12/2025
- ITIL 4 Foundation, PeopleCert, 12/2025
- Certified Scrum Master (CSM), 12/2025
- Certified Scrum Product Owner (CSPO), 12/2025
- SAFe 6.0 Product Owner / Product Manager (SAFe POPM), 12/2025
- Pragmatic Product Management - PMC-III, 12/2025
- IIBA Entry Certificate in Business Analysis (ECBA), 12/2025
- Microsoft Azure Fundamentals (AZ-900), 12/2025
- ISTQB Certified Tester - Foundation Level (CTFL), 12/2018
Project Highlights
- Cloud-Native Platform Engineering - Optum (United Health Group), Led requirements gathering, workflow mapping, and backlog refinement to support cloud-native platform initiatives across multiple engineering teams. Strengthened delivery readiness by facilitating Kanban ceremonies, aligning MVP scope, and improving documentation and knowledge transfer.
- Product Delivery & Strategy - WEX, Worked closely with product and engineering teams to define requirements, refine acceptance criteria, and support backlog prioritization for healthcare and financial applications. Ensured alignment between business needs and technical implementation through ongoing analysis and stakeholder communication.
- Test Automation & Quality Enablement - WEX, Developed AI- empowered robot test automation framework and created 200+ CI/CD integrated scripts to streamline testing processes and support stable releases. Reduced regression efforts and improved system reliability across key product areas. Maintained 100% test passing rate in production.
- AWS Cloud Migration & UX Modernization - AOC Solutions, Documented requirements and workflows for a major AWS migration and UX modernization of a 300+ page financial banking application. Improved system performance and user experience through close coordination with engineering and product teams.
- Data and Process Enhancements - SiriusXM, Used SQL and data analysis to validate requirements, improve ETL accuracy, and support vehicle supply chain workflows. Delivered insights that strengthened system reliability and supported product improvement efforts.
Timeline
Technical Business Analyst
UnitedHealth Group
03.2025 - Current
Product Analyst
UnitedHealth Group
03.2025 - 07.2025
Senior Software Quality Assurance Engineer
WEX
10.2017 - 03.2025
Senior Software QA Engineer
AOC Solutions
04.2016 - 10.2017
Software QA Analyst
SiriusXM
04.2012 - 04.2016
B.A. - Communications
Commonwealth University of Lock Haven