Kainoa Makekau

Results-driven Retail Store Manager with over two years of leadership experience at T-Mobile, excelling in sales strategy, team development, and customer experience. Proven ability to drive revenue growth, mentor high-performing teams, and build strategic business relationships. Passionate about operational excellence, business development, and leveraging community partnerships to drive customer engagement. Strong background in collaborating with Account Executives and chamber of commerce initiatives to expand market presence. Currently seeking opportunities in business-to-business sales and market management to apply expertise in relationship-driven sales strategies.

• Lead a team of 12 sales representatives, fostering a high-performance culture through coaching, accountability, and professional development.
• Built and maintained a strong partnership with the Account Executive (AE) team, actively collaborating on business sales strategies and initiatives.
• Developed and executed business-focused events and partnerships with the local Chamber of Commerce, increasing brand awareness and driving business sales.
• Spearheaded community outreach initiatives, working alongside AEs to establish relationships with small and medium-sized businesses to promote T-Mobile solutions.
• Hosted joint meetings with Account Executives and the Chamber of Commerce to discuss market opportunities, identify potential business clients, and create customized sales approaches.
• Consistently achieved and exceeded store sales, revenue, and customer experience targets by implementing strategic sales initiatives.
• Successfully mentored and developed team members for career advancement, preparing multiple employees for promotions and leadership roles.
• Ensured seamless daily operations, including inventory management, compliance, merchandising, and loss prevention, maintaining operational excellence.
• Managed store profitability through P&L analysis, budget optimization, and cost control strategies to maximize financial performance.

• Worked closely with crew members in intense, quickly changing and dangerous environments.
• Maintained high levels of readiness by participating in regular training exercises simulating real-world combat scenarios involving aviation ordnance usage.
• Received, inspected, packaged, stored, handled and processed weapon shipments.
• Expedited mission preparation by assisting in the timely requisition, receipt, and issue of aviation ordnance materials.