Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kairi Knapp

Virginia Beach

Summary

Dedicated individual with a versatile background in customer service and family management. Skilled in problem-solving and team collaboration, effectively managing schedules and budgets. Prepared to leverage experience to enhance operational efficiency and support diverse needs.

Overview

11
11
years of professional experience

Work History

Family Manager

SAHM
Virginia Beach, VA
04.2016 - Current
  • Coordinated daily schedules, managing time and resources for family activities and appointments.
  • Developed meal plans, ensuring nutritious options that cater to diverse dietary needs.
  • Implemented household budgeting strategies, optimizing expenses and resource allocation.
  • Oversaw educational support, facilitating learning opportunities tailored to children's individual needs.

Server

Cinema Cafe
Virginia Beach, VA
07.2016 - 12.2016
  • Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction.
  • Managed food and beverage orders efficiently, enhancing overall service flow.
  • Trained new staff on menu items, service protocols, and cash handling procedures.
  • Collaborated with kitchen staff to synchronize service timings and improve order accuracy.

Customer Service Representative

Cashwells Appliance
Chesapeake, VA
10.2014 - 03.2016
  • Resolved customer inquiries through effective communication and problem-solving skills.
  • Processed warranty claims efficiently, ensuring timely resolutions for customers.
  • Trained new staff on company policies and customer service best practices.
  • Implemented feedback mechanisms to improve service quality and customer satisfaction.

Education

High School Diploma -

Icw Baptist
Chesapeake, VA
05-2013

Skills

  • Appointment scheduling
  • Budget planning
  • Special needs support
  • Ability to multitask
  • Team player
  • Quick to adjust

Timeline

Server

Cinema Cafe
07.2016 - 12.2016

Family Manager

SAHM
04.2016 - Current

Customer Service Representative

Cashwells Appliance
10.2014 - 03.2016

High School Diploma -

Icw Baptist
Kairi Knapp