Dynamic professional with extensive experience at Heaven Sent Child Care, excelling in customer service and problem-solving. Proven track record in developing customized learning plans and enhancing student engagement. Strong time management skills led to increased enrollment and parent satisfaction, fostering a nurturing environment for children's growth and development.
Overview
12
12
years of professional experience
Work History
Administrator's Aide
Heaven Sent Child Care
01.2025 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained inventory of office supplies and placed orders.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Assisted coworkers and staff members with special tasks on daily basis.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Established administrative work procedures to track staff's daily tasks.
Lead Teacher
Heaven Sent Childcare
10.2024 - Current
Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
Planned and implemented different daily activities to enhance overall development and growth of every student.
Conferred with parents about student progress to boost family involvement and enhance student support.
Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
Organized rooms in line with current educational thinking to maximize educational opportunities for students.
Worked one-on-one with students and student teachers to increase overall classroom success.
Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
Daycare Owner
Small Beginnings, LLC
01.2018 - 12.2019
Evaluated individual student needs, creating customized learning plans to support growth and development effectively.
Monitored safety protocols regularly, keeping up-to-date with industry best practices in risk management.
Maintained a safe and nurturing environment, adhering to state licensing regulations and standards.
Reduced incidences of behavioral issues by establishing clear expectations for conduct within the facility.
Fostered strong relationships with parents, building trust and encouraging involvement in their child''s development process.
Developed curriculum for various age groups, ensuring appropriate educational and recreational activities.
Increased enrollment numbers by promoting the daycare through targeted marketing strategies and community outreach efforts.
Implemented creative approaches to childcare, sparking curiosity and engagement among attendees.
Enhanced parent satisfaction through open communication channels and regular updates on child progress.
Maintained accurate accounting of tuition and operating reports.
Lead Teacher
Elnora Jarrell Worship Center
01.2013 - 12.2014
Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
Planned and implemented different daily activities to enhance overall development and growth of every student.
Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
Education
High School Diploma -
Frank H Morrell High School
Irvington, NJ
06-2001
Skills
Customer service
Problem-solving
Time management
Timeline
Administrator's Aide
Heaven Sent Child Care
01.2025 - Current
Lead Teacher
Heaven Sent Childcare
10.2024 - Current
Daycare Owner
Small Beginnings, LLC
01.2018 - 12.2019
Lead Teacher
Elnora Jarrell Worship Center
01.2013 - 12.2014
High School Diploma -
Frank H Morrell High School
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