Kaitlyn Gray
Norfolk
Summary
Hardworking professional since a young age. I grew up with various farm animals, participated in rodeos, was an animal showman, and trained horses and their riders. I work well as a team member and drive off of customer satisfaction. I worked in server and host positions in a high-demand environment, which gave me the skills to work efficiently under pressure.
Overview
6
6
years of professional experience
Work History
Server/Cook
Centerville Fitness Bowling
Centerville
02.2025 - 01.2026
- Provided friendly and attentive service to customers during bowling events.
- Maintained cleanliness and organization of dining and bowling areas.
- Collaborated with kitchen staff to ensure timely food and beverage delivery.
- Assisted guests with menu selections and special requests effectively.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Handled customer inquiries and resolved issues promptly and professionally.
- Trained new servers on company policies and service standards effectively.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Prepared meals according to standardized recipes and quality guidelines.
Juice Bar Manager
Centerville Fitness
Centerville
11.2024 - 01.2026
- Managed daily operations of juice bar to ensure efficient service.
- Trained staff on menu items and customer service techniques.
- Oversaw inventory management and ordered supplies as needed.
- Maintained cleanliness and organization of the juice bar area.
- Developed creative juice recipes to enhance customer experience.
- Provided exceptional customer service to build rapport with clients.
- Implemented health and safety standards for food handling procedures.
- Collaborated with fitness center staff for promotional events and offers.
- Complied with health codes, sanitation requirements, and license regulations while streamlining productivity initiatives.
- Developed marketing plans to promote special events and products at the juice bar.
Horse Trainer
Self-employeed
Centerville
01.2020 - 01.2026
- Developed tailored training programs for horses based on individual needs.
- Utilized various training techniques to enhance performance in competitions.
- Implemented groundwork exercises to improve horse obedience and responsiveness.
- Maintained detailed records of training sessions and horse health.
- Collaborated with owners to establish training goals and timelines.
- Ensured safe and humane handling of horses during all training activities.
- Instructed novice riders on proper riding techniques and horse care practices.
- Provided daily care and grooming of horses, including brushing, bathing, clipping, and hoof cleaning.
- Trained and rode horses across wide age range and exhibited excellent horse handling skills.
Embroiderer
Armadillo Hat Co.
Leona
01.2023 - 12.2024
- Operated embroidery machines for custom designs on hats.
- Ensured quality control by inspecting finished products for consistency.
- Assisted in training new staff on machine operation and techniques.
- Managed thread colors and patterns to meet customer specifications.
- Maintained cleanliness and organization of the work area at all times.
- Resolved minor machine issues to minimize downtime during production.
- Filled customer orders accurately and efficiently using warehouse management systems.
Education
High School Diploma -
Centerville ISD
Centerville, TX05-2024
Skills
- Animal Handling
- Animal Training/Care
- Customer Service
- Cash Handling
- Social Media Marketing
- Managing
Timeline
Server/Cook
Centerville Fitness Bowling
02.2025 - 01.2026
Juice Bar Manager
Centerville Fitness
11.2024 - 01.2026
Embroiderer
Armadillo Hat Co.
01.2023 - 12.2024
Horse Trainer
Self-employeed
01.2020 - 01.2026
High School Diploma -
Centerville ISD