Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaitlyn Lawhorne

Palmyra

Summary

Healthcare professional prepared for this role in patient care and assistance. Proven ability to provide compassionate care while maintaining high standards of hygiene and safety. Known for strong team collaboration and adaptability to changing needs, always ensuring reliable support and patient satisfaction.

Valued for effective team collaboration and adaptability to changing needs. Known for reliability and achieving results in fast-paced environments. Skilled in communication, empathy, and problem-solving.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Il Castellos
03.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

CNA Student

Our Lady of Peace Hospital
03.2025 - 05.2025
  • Maintained a clean and safe environment, reducing the risk of infection and falls.
  • Improved patient comfort by providing compassionate and empathetic care.
  • Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
  • Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
  • Implemented effective time management strategies while completing assigned tasks efficiently during clinical rotations.
  • Assisted in the implementation of individualized care plans under the supervision of registered nurses or licensed practical nurses.
  • Practiced proper infection control measures to prevent cross-contamination between patients and staff members.
  • Displayed critical thinking skills when faced with complex caregiving scenarios involving multiple patients at once.
  • Supported patient mobility by utilizing appropriate assistive devices such as lifts or gait belts during transfers or ambulation exercises.
  • Monitored vital signs regularly, reporting any abnormal findings promptly to nursing staff for timely interventions.
  • Demonstrated adaptability by working in fast-paced environments and managing multiple tasks simultaneously.
  • Completed clinical rotations in various healthcare settings, gaining diverse practical experience.
  • Built rapport with patients and their families, establishing trust and promoting open communication regarding care needs.
  • Provided accurate documentation of patient information, contributing to efficient care coordination.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.

Teacher's Assistant

Fluvanna County High School
01.2025 - 05.2025
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Maintained safety and security by overseeing students in recess environments.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Shared important information with students concerning upcoming assignments and tests.
  • Taught courses under guidance of senior instructors.
  • Maintained laboratory safety by demonstrating equipment and techniques.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Babysitter

Family Members
02.2020 - 02.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.

Education

High School Diploma -

Fluvanna County High School
Fluvanna, VA
05-2025

No Degree - Nursing

Piedmont Virginia Community Collage
Charlottesville, VA
05-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Vital signs monitoring
  • Feeding assistance
  • Basic life support
  • Adaptable to change
  • Patient care excellence
  • Professional bedside manner
  • Personal care assistance
  • Activities of daily living ADL support
  • Vital signs
  • Attention to detail
  • Empathy and compassionate care
  • Recording vital signs
  • Certified nursing assistant
  • CPR certification
  • Patient care

Certification

  • CNA - Certified Nursing Assistant
  • BLS - Basic Life Saving certified

Timeline

CNA Student

Our Lady of Peace Hospital
03.2025 - 05.2025

Teacher's Assistant

Fluvanna County High School
01.2025 - 05.2025

Server

Il Castellos
03.2023 - Current

Babysitter

Family Members
02.2020 - 02.2024

High School Diploma -

Fluvanna County High School

No Degree - Nursing

Piedmont Virginia Community Collage

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Kaitlyn Lawhorne