Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaiya Connolly-Limbach

Bristow

Summary

Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering 4 years of hands-on experience in retail operations. Proficient in inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of the crafts department. Skilled at resolving issues quickly, creating positive customer experiences, and supporting team success in fast-paced environment.

Overview

8
8
years of professional experience

Work History

Department Head

Hobby Lobby
03.2021 - Current
  • Manage inventory control by monitoring stock levels, processing deliveries, and ensuring accurate pricing and signage.
  • Enhanced customer satisfaction through proactive problem-solving measures and excellent communication strategies with clients.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Supervise and coordinate daily operations for the crafts department, ensuring visual merchandising standards and inventory levels meet company expectations.
  • Analyze sale trends and inventory needs to place strategic weekly orders, ensuring product availability and minimizing overstock.

Counter Server

Goolricks Pharmarcy
02.2020 - 05.2020
  • Managed multiple tasks in high-volume environment.
  • Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
  • Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
  • Processed cash, debit and credit card payments.
  • Took and processed over customer orders.
  • Monitored supply levels and communicated restocking needs to management in a timely manner.
  • Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.

Front Desk Receptionist

Paragon Gymnastics
08.2017 - 04.2018
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Completed all tasks in compliance with company policies and procedures.
  • Organized and maintained files and records to ensure up-to-date documentation.

Education

Stafford Senior High School
Fredericksburg, VA

Skills

  • Merchandise ordering
  • Active Listening
  • Product Knowledge Communication
  • Friendly, Personable Service
  • Adaptability in Dynamic Environment
  • POS software

Timeline

Department Head

Hobby Lobby
03.2021 - Current

Counter Server

Goolricks Pharmarcy
02.2020 - 05.2020

Front Desk Receptionist

Paragon Gymnastics
08.2017 - 04.2018

Stafford Senior High School
Kaiya Connolly-Limbach