Kalena Darnell

Accommodating Mental Health Tech offering strong history of excellent communication with family members and patients. Committed to helping patients by following established treatment plan goals and interventions. Adept at liaising between patients and medical staff to maintain continuum of care. Instrumental in devising individualized treatment plans in accordance with Mental Health and Intellectual Developmental Disorders. Committed to working closely with patients and families for well-rounded medical care. Expert in collaborating with fellow healthcare partners to provide holistic patient solutions, with talent for securing needed resources and agency services to meet specific client needs. Caring demeanor and exceptional communication skills leveraged to earn client trust, build positive rapport, and provide superior services.

• Hampton/Newport News Community Services Board, Hampton, VA, Habilitation Specialist (Residential Counselor QMHP), 12/2014, Present, Melissa Greer, (757) 251-2244, Conduct comprehensive assessments for individuals with complex intellectual disability and disorders. Educate clients and families while devising individualized treatment plans. Provide psycho-social, functional skills development, and community reintegration counselling to individuals. Supervise the acquisitions of client entitlements with other human services professionals and families. Witness and sign consents for doctor orders and change in medication. Administer documentation process, data collection, individual service plans, and quarterly progress notes. Manage cost and inventory records of facility supplies and other additional expenses., Ensure adherence to person-centered practices, and report deficiencies to Residential Supervisor by proofreading program documentation and activities., Serve as advocate for clients in delivering robust patient care., Build and maintain effective working relationships by collaborating with federal, state, and local agencies., Perform individual family and group therapeutic sessions and interventions in accordance with the treatment plans., Collaborate with social workers, occupational therapist, and psychologists to provide robust services to patients.
• Peaceful Solutions Counseling, Newport News, VA, Qualified Mental & Health Professional (QMHP-C), 10/2015, 11/2016, Quiana Bradley, (757) 706-3382, Performed clinical assessments for children and families, while preparing and submitting on-time reports. Developed treatment plans for patients in collaboration with families. Monitored joint care preparation of meeting with all clients, including those involved in schools and court hearings., Revamped community integration plans which maximized optimal level of functioning., Participated in supervision meetings to discuss patient's needs., Liaised between patients and families to meet and exceed treatment outcomes.
• United & Empowered Care, Hampton, VA, Qualified Mental & Health Professional (QMHP), 10/2012, 09/2013, William Milteer, (757) 874-2480, Conducted individual assessments to develop person-center service plans. Supported management in enhancing client assessments, crisis intervention, and referral services. Provided treatment care to adults with severe mental/physical disabilities and aggressive behaviors. Ensured confidentiality of patient information., Advocated for client's welfare and ensured they received proper referrals., Managed and documented self-administered medications, while devising individualized service plans., Ensured execution of program activities in line with regulatory and organizational requirements., Developed and implemented data graphs to organize documentation of progress notes and individual behaviors outcomes.
• Eggleston Services, Hampton, VA, Qualified Mental & Health Professional (QMHP), 06/2010, 07/2012, Teawana Cooper, (757) 593-9356, Performed patient assessments, while monitoring special medical conditions, including seizures, diabetes, special diets, physical disabilities, and dual diagnosis. Collaborated with various committees, including safety, incentive, decorating, and planning committee, to improve staff morale and meet program needs. Revised treatment plans to oversee client's specific requirements., Supported direct support staff with proper procedure for implementing individuals' PCPs/ ISPs., Ensured accurate documentation in accordance with program standards, including Medicaid, Licensure, Social Services, and CARF, while collecting and dispersing client's funds., Mentored, trained, and counseled staff to increase job performance., Enabled client's to achieve development targets by developing and delivering training materials.