Kamya Hayes
Norfolk
Summary
Resourceful after-school aide with one year of experience in educational support and four years in customer service, dedicated to fostering student engagement and personal growth. Demonstrated ability to develop innovative programs that enhance academic enrichment while collaborating effectively with staff to create individualized learning plans. Certified Medical Assistant with strong organizational and leadership skills, committed to enhancing student experiences and promoting a positive, teamwork-oriented environment. Open to relocation to Virginia Beach for new opportunities in educational support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
Suffolk, VA
10.2025 - 01.2026
- Operated pallet jacks for efficient product movement within warehouse.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 30 pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Organized inventory storage to enhance accessibility and efficiency in retrieval processes.
- Conducted regular quality checks on incoming shipments to ensure compliance with standards.
- Collaborated with team members to streamline order fulfillment processes, reducing delays.
After School Aide
Y.H Thomas Community Center
Hampton, VA
04.2025 - 07.2025
- Developed and implemented engaging after-school program activities for students, promoting academic enrichment and personal growth
- Collaborated with school staff to create individualized learning plans for students based on their needs and interests
- Assisted students with homework assignments, providing guidance and support in various subjects
- Promoted positive behavior management techniques to maintain a safe and respectful environment for all participants
- Maintained accurate attendance records of participating students on a daily basis
- Supported the development of social skills by organizing team-building exercises and cooperative games among students
- Implemented strategies to encourage student participation in extracurricular activities within the program
- Collaborated with other staff members to develop weekly schedules outlining activity plans for each day of the week
Cashier
Food Lion
Hampton, VA
10.2023 - 05.2024
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction
- Provided assistance to customers with special needs or disabilities to ensure their shopping experience was comfortable and accessible
Cashier
McDonald's
Hampton, VA
07.2022 - 10.2023
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Resolved customer complaints regarding pricing errors or product availability with professionalism
Education
Medical Assisting - Trade school
New Horizons Regional Educational Center
Hampton, VA06.2025
High school diploma - undefined
Hampton High School
Hampton, VA06.2025
Skills
- Food Service
- Cashiering
- Industrial cleaning
- Pricing
- Customer relationship management
- Retail sales
- Time management
- Math
- Customer service
- Cash handling - Cash handling experience (6-10 years)
- Communication skills
- Customer support
- Hospitality
- Cleaning and organizing
Certification
- Certified Medical Assistant May 2025 to Present
- Driver's License June 2025 to June 2032
Timeline
Warehouse Worker
Amazon
10.2025 - 01.2026
After School Aide
Y.H Thomas Community Center
04.2025 - 07.2025
Cashier
Food Lion
10.2023 - 05.2024
Cashier
McDonald's
07.2022 - 10.2023
High school diploma - undefined
Hampton High School
Medical Assisting - Trade school
New Horizons Regional Educational Center