Kanitta Buck
Charlottesville
Summary
Detail-oriented professional with a strong background in managing client relationships and daily operations. Known for exceptional problem-solving abilities and commitment to customer satisfaction. Ready to contribute to organizational success through strategic client engagement.
Overview
12
12
years of professional experience
Work History
Relationship Manager
The Siam Commercial Bank (Thailand)
Bangkok
10.2011 - 06.2021
- Managed client relationships, ensuring satisfaction and loyalty.
- Resolved escalated customer issues efficiently and effectively within established timelines.
- Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
Relationship Associate
Bangkok bank (Thailand)
Bangkok
07.2009 - 07.2011
- Managed client inquiries to enhance customer satisfaction and loyalty.
- Assisted in resolving account discrepancies to maintain accurate records.
- Conducted regular follow-ups with clients to ensure ongoing relationship management.
Education
MBA - Business Administration
Khon Kaen University
Thailand 09-2006
BBA - Finance
Khon Kaen University
Thailand 04-2004
Skills
- Client relationship management
- Account management
- Customer satisfaction strategies
- Issue resolution
- Data analysis
- Business development
Languages
English
Professional
Thai
Native/ Bilingual
Timeline
Relationship Manager
The Siam Commercial Bank (Thailand)
10.2011 - 06.2021
Relationship Associate
Bangkok bank (Thailand)
07.2009 - 07.2011
MBA - Business Administration
Khon Kaen University
BBA - Finance
Khon Kaen University