Karen J Balint
Hampton
Summary
With 42 years of experience in water treatment, engineering consulting services, pathogen testing, technical coatings applications, equipment technical sales, technical services, training, and sales management, this Chemical Engineer – Technical Sales Representative excels in customer-centric sales techniques. Their success is built on a deep understanding of products and critical thinking skills, enabling effective education of new representatives and customers while fostering strong relationships. As an experienced instructor, they are adaptable and take initiative in collaborative environments. They are a creative and analytical individual who consistently delivers exceptional results in technical sales and lead generation, surpassing targets.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Technical Services Manager
Rochester Midland Corporation
01.2020 - Current
- Technical audits of customer accounts solving technical problems, development of technical papers and training materials, review of service reports, customer equipment and program inspections, representative and customer training, development of recent technologies and review of current technologies are a few of the accomplishments achieved in the last five years
- Worked closely with marketing to develop marketing materials, blogs, technical tips, and presentations
- Developed technical training program and training guides for new and experienced Reps
- Populated the Learning Management System platform with internal technical training programs
District Account Manager, Water Treatment and Water Safety Specialist
Nalco Water, an Ecolab Company
12.1990 - 06.2019
- Twenty-nine years of experience in water treatment, water safety, pathogen analytical, equipment and consulting sales
- Responsible for an annual $1M - $2 M plus annual sales quota
- Extended experience in efficiently managing a large geographical territory
- Proficient in all aspects of the sales cycle, including qualifying the customer, quote generation, needs analysis, performing demonstrations and sales presentations, closing the sale, and post-sale customer support including training, installation, consultation, and handling customer concerns in a timely manner
- Skilled at developing and maintaining long standing customer relationships
- Able to identify key accounts and players and utilize them to maximize market share
- Attended trade shows and scientific courses as required
- Provided instruction and lectured as needed to improve the client knowledge base on products and applications
- Assisted in training new representatives and became certified as a Primary Trainer for new representatives via continued coursework throughout my career
- Readily adapted to territory changes and requests for job changes from upper management
- Experienced at maintaining expenses within required parameters, developing and managing sales goals and budgets
Regional Sales Engineer
ISPA Company
06.1983 - 12.1990
- Company Overview: (Industrial Scientific Protective Applications)
- (Industrial Scientific Protective Applications)
National Sales Manager
ISPA Company
01.1990 - 11.1990
- Company Overview: (Industrial Scientific Protective Applications)
- Seven years of experience in the sales of technical coatings applications that included fluoropolymer coatings such as Halar and Teflon as well as thick film epoxy powder coatings to the chemical process industry
- Additional coatings sales included mil-spec coatings for government applications and powder coating sales for architectural applications
- Responsible for an annual $2 M to $3 M plus sales quota for a $6 million company
- Responsibilities included the establishment of coatings applications in each industry, education of the customer on the diverse types of coatings available, problem solving, development of quotes for in-house application of coatings, and customer follow-up
- As both a Regional Sales Engineer and National Sales Manager, marketing responsibilities included the development of educational materials for presentation to prospects and customers, and the development of educational articles and advertising for publication in national coatings magazines
- (Industrial Scientific Protective Applications)
Education
Bachelor of Science - Chemical Engineering
University of Maryland
College Park, MD05.1983
Focus on Chemistry and Biology -
Longwood College
Farmville, VA05.1977
Skills
- Sales Strategy Development
- Sales and Technical Instruction
- Marketing Strategy Development
- Effective Communication Skills
- Team Leadership
Accomplishments
- Used Microsoft Excel to develop ROI Project list for Corporate Accounts.
- Collaborated with Training Team in the development of the RMC Training Guides. Populated Learning Management System with Training Courses for Water Energy.
- Resolved customer technical issues through on-site account audits.
Relevant Training And Technical Experience
- Wilson Learning Sales Training: Counselor Salesperson and Versatile Salesperson
- CRM Microsoft software, Dropbox and OneDrive Microsoft Systems
- Miller Heiman Strategic Selling
- PAR sales training
- Franklin Covey-Inspiring Trust
- ASSE 12080 Certified Water Safety Specialist
Additional References
Additional references upon request.
Sales Achievements And Awards
- The first to achieve all five 'Summit' Awards for sales achievements at Nalco Water including the highest award level of 'Kilimanjaro'
- Mountain Master Award – achieved Double Platinum for year over year growth above
- Target for eight consecutive years twice in 17 years
- 'Over target' sales awards for 26 of 29 years with Nalco
- ISPA – promoted to National Sales Manager in January of 1990 after five years with the company. Met sales targets every year for end-of-year bonuses
Certification
- [Area of certification], [Company Name] - [Timeframe]
- Licensed [Job Title] - [Timeframe]
Timeline
Technical Services Manager
Rochester Midland Corporation
01.2020 - Current
District Account Manager, Water Treatment and Water Safety Specialist
Nalco Water, an Ecolab Company
12.1990 - 06.2019
National Sales Manager
ISPA Company
01.1990 - 11.1990
Regional Sales Engineer
ISPA Company
06.1983 - 12.1990
Focus on Chemistry and Biology -
Longwood College
Bachelor of Science - Chemical Engineering
University of Maryland
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