KAREN MATZAR

• Answered multi-line phone system, routing call, delivering messages to staff and greeting visitors.
• Restock supplies and placed purchase order to maintain adequate stock levels.
• Executed record filing system to improve document organization and management.
• Schedule office meetings and client appointments for staff teams.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to current recipient.
• Created and maintained databases to track and record customer data.
• Assisted development and implementation of new administrative procedures.
• Develop strategies to streamline and improve office procedures.
• Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
• Managed department budgets and generated financial reports for management review.
• Manage payroll
• Assisted coworkers and staff members with special task on daily basis.

• Possessed extensive knowledge and experience in customer service, scheduling, and administrative duties.
• Experienced in developing relationships with customers and ensuring their satisfaction with the service.
• Facilitated communication between customers and technicians to ensure efficient automotive service
• Assisted customers with their automotive needs through comprehensive service recommendations and explanations.
• Proficient in operating and updating an automotive service database, as well as in using a wide variety of office equipment and software.

• Experienced in performing vehicle inspections and advising customers on the best solutions for their automotive needs.

• Assisted customers with inquiries and provided information on vehicle specifications and features.
• Managed inventory by tracking stock levels and coordinating with suppliers for timely restocking.
• Processed sales transactions efficiently, ensuring accuracy in payment handling and documentation.
• Supported marketing efforts by organizing promotional materials and assisting in event setups.

• Assisted customers with product selection and inquiries, enhancing overall shopping experience.
• Processed transactions efficiently, ensuring accuracy and adherence to cash handling procedures.
• Maintained visual merchandising standards, contributing to appealing store displays and product organization.
• Collaborated with team members to achieve daily sales goals and improve customer engagement strategies.