KAREN VASQUEZ
Winchester
Summary
Sales manager with a strong background in operations and team leadership. Focused on enhancing productivity and streamlining processes to drive organizational efficiency. Dedicated to creating a collaborative environment that supports innovative sales strategies and fosters team success. Diligent professional with many years of experience in industry environments. Solid team player with good communication, multitasking, and problem-solving abilities. Basic repair and maintenance knowledge with strong commitment to showing up every day ready to work hard and contribute to business success.
Overview
17
17
years of professional experience
Work History
Bakery Production Worker
Costco
Winchester
10.2025 - Current
- Packaged baked goods for distribution to retail locations and customers.
- Inspected products for quality and consistency before packaging.
- Collaborated with team members to streamline packaging processes.
- Maintained cleanliness and organization of kitchen stations and storage areas.
- Adapted to changes in production schedules promptly.
- Completed day-to-day duties accurately and efficiently.
Bookkeeper
Self-employeed
Winchester
02.2022 - Current
- Prepared monthly financial statements and reconciliations for accuracy.
- Managed accounts payable and receivable for various clients.
- Processed accounts payable and receivable transactions.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Resolved billing discrepancies with vendors or customers promptly.
- Developed relationships with clients to understand their financial needs.
RECRUITER
Horizon Healthcare Management
02.2019 - 02.2022
- Streamlined the hiring process by implementing a structured candidate evaluation system, leading to a noticeable reduction in time-to-fill positions.
- Coordinated candidate sourcing via Indeed and social media, supporting nationwide medical staffing efforts.
- Streamlined hiring by managing personal files, legal documents, and screenings, ensuring efficient processing.
- Collaborate with credentialing and scheduling teams to ensure candidate readiness.
- Conduct thrice-weekly Zoom meetings to align team efforts with facility needs.
- Enhanced team productivity through regular meetings, aligning efforts with organizational goals.
- Maintained comprehensive candidate files and ensured compliance with legal requirements, contributing to a seamless onboarding experience.
- Developed an online resource hub for candidates, simplifying the application process and enhancing engagement, leading to increased applicant satisfaction.
SALES MANAGER
Macys
Tyson Corner
12.2016 - 06.2018
- Implemented targeted sales strategies, resulting in significant increases in monthly revenue and improved customer retention rates.
- Analyzed weekly sales reports to identify trends, enabling proactive adjustments to sales strategies and achieving quarterly targets.
- Analyzed weekly sales reports to exceed quarterly targets, enhancing department performance.
- Led team training sessions to enhance sales skills and improve performance. to consistently meet personal sales goals, contributing to overall departmental success.
- Planned seasonal events that increased customer engagement and drove sales growth.
- Organized merchandising and markdowns for new arrivals, maximizing sales opportunities.
- Orchestrated markdown strategies with Team Leads, ensuring timely clearance of inventory and successful integration of new arrivals.
- Evaluated market trends to refine product offerings, leading to enhanced customer satisfaction and more effective inventory management.
- Assigned staff shifts and breaks to maintain efficient store operations. shifts and breaks, ensuring smooth operations and optimal coverage.
DRIVE-THRU/TEAM LEADER
Chick Fil A
Fairfax Circle
05.2011 - 07.2017
- Streamlined drive-thru processes to reduce wait times, resulting in improved customer satisfaction through quicker service.
- Managed front counter and drive-thru operations, improving customer satisfaction through consistent service quality.
- Promoted to Team Lead, responsible for store opening and daily operations.
- Trained new staff on efficient service techniques, fostering teamwork and contributing to a cohesive team dynamic.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly, which strengthened customer loyalty.
- Streamlined inventory restocking processes, preparing for peak hours.
- Analyzed sales patterns to optimize inventory management, ensuring timely restocking and minimizing waste during peak hours.
- Led food stand operations at major events, ensuring efficient service.
SHIFT MANAGER
Chick Fil A
Tyson Corner
07.2014 - 12.2016
- Led day shift operations, optimizing staff schedules and addressing concerns.
- Orchestrated daily operations to enhance team performance and improve customer service quality.
- Developed comprehensive Game Plan for shifts, aligning team efforts with operational goals to support service delivery.
- Streamlined daily setup processes for beverage and catering services, improving efficiency and reducing prep time significantly.
- Coordinated daily catering orders for timely and accurate deliveries, contributing to customer satisfaction.
- Monitored sales trends and inventory levels, enabling proactive adjustments and minimizing waste during peak hours.
- Implemented a structured handover process, effectively communicating daily challenges and solutions to maintain service quality.
- Prepared store for opening, ensuring all dispensers and machines were operational.
CLERK
Americana properties Inc
11.2009 - 02.2011
- Managed office supplies, ensuring timely restocking to maintain operational continuity.
- Entered client data for taxes and real estate transactions.
- Managed data entry for client tax records, ensuring accuracy and compliance, which enhanced operational efficiency and reduced processing errors.
- Scheduled appointments for agents and broker, enhancing workflow efficiency.
- Supported agents by coordinating real estate appointments, improving client engagement.
- Assisted real estate agents with appointment scheduling, fostering effective communication and collaboration to improve client interactions.
- Coordinated with banks for loan modifications.
- Conducted follow-ups with banks regarding loan modifications, streamlining processes and facilitating timely approvals for clients.
Education
Some College (No Degree) - Business Administration And Management
Northern Virginia Community College
Annandale, VASkills
- Food safety practices
- Operations Management
- Scheduling
- Customer Service
- Sales
- Event Planning
- Office Administration
- Data Entry
- Team Leadership
- Staff Management
- Recruitment
Languages
English, C2
Spanish, C2
Italian, B1
Timeline
Bakery Production Worker
Costco
10.2025 - Current
Bookkeeper
Self-employeed
02.2022 - Current
RECRUITER
Horizon Healthcare Management
02.2019 - 02.2022
SALES MANAGER
Macys
12.2016 - 06.2018
SHIFT MANAGER
Chick Fil A
07.2014 - 12.2016
DRIVE-THRU/TEAM LEADER
Chick Fil A
05.2011 - 07.2017
CLERK
Americana properties Inc
11.2009 - 02.2011
Some College (No Degree) - Business Administration And Management
Northern Virginia Community College