Karen “Gayle” Ployd
Smithfield
Summary
Multi-talented dental assistant with 28 years of expertise assisting with all areas of dental treatment. Committed to supporting administrative duties such as charting, records management and appointment setting while supporting dentists. Talented at closely monitoring patients during procedures to quickly address issues with pain or discomfort.
Reliable Dental Assistant with strong knowledge of dentistry practices. Well-rounded professional skilled handling multiple tasks, including making dental impressions, sterilizing stations, and taking X-rays. Highly organized with experience in charting and preparing patient treatment plans.
Overview
11
11
years of professional experience
Work History
Dental Assistant
Yorkshire Family Dentistry
Yorktown
01.2014 - Current
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Educated patients on treatment procedures and post-procedure home care.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Ordered supplies necessary for daily operations of the practice.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Educated patients on proper oral hygiene techniques and habits.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Maintained a neat, clean and organized environment throughout the office.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Conducted routine maintenance of equipment used in dentistry operations.
- Performed basic laboratory tasks, such as pouring impressions and trimming models.
- Sterilized instruments according to established guidelines and protocols.
- Gathered and documented patient medical and dental histories and vital signs.
- Ensured compliance with infection control policies and procedures.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Recognized by management for providing exceptional customer service.
Education
Associate Degree in Dental Assisting - Dental
Medical Careers Institute
Newport News, VA08-1997
Skills
- Patient education
- X-ray imaging
- Dental material preparation
- Infection control
- Attention to detail
- Laboratory case management
- Proficient in Open Dental ,Dentrix, Eaglesoft, Carestream and Kodak Software
- Oral surgery procedures
- Sealant application
- Strong writing and verbal skills
- Multitasking Abilities
- Instrument sterilization
- Restorative procedures
- Insurance billing
- Insurance processing
- Professionalism
- Endodontic Procedures
- Periodontal Procedures
- Self motivation
- Treatment room setup and breakdown
- Autoclave operation
- Pediatric dental care
- Emergency dental care
- Chairside assisting
- Digital Scanning with ITERO
- Treatment Planning
- PPE use
- Fabricating Essex retainers as well as crown and bridge temporaries
Employment References
- Dr James E.Harrison Jr. D.D.S. 757-867-9341
- Dr Robert George D.D.S. 757-867-9341
- Holly Baker Office Manager
References
References available upon request.
Timeline
Dental Assistant
Yorkshire Family Dentistry
01.2014 - Current
Associate Degree in Dental Assisting - Dental
Medical Careers Institute