Karen Liford
Powhatan
Summary
Looking for the opportunity to demonstrate my dedication to detail and passion for excellence in a way that relates to my core beliefs and work ethic. I would like to obtain a challenging and rewarding office position which offers diverse job responsibilities where I can fully utilize my practical business experience to positively promote the organization’s goals and visions.
Overview
26
26
years of professional experience
Work History
Campground Front Desk and Registration
Cozy Acres Campground
03.2023 - Current
- Answer customer telephone calls promptly and appropriately handle needs
- Take reservations over the phone, in person, and via computer for guests and provide confirmation information
- Use internal software to process reservations, check-ins and check-outs
- Greet visitors, guests and vendors upon arrival, offer assistance, and answer questions to build rapport and retention
- Welcome each new arrival, confirm reservations and identification and engage in pleasant conversations while managing check-in process
- Collect deposits, fees, and payments. Calculate billings and post charges to guest accounts, then review charges with guests at check-in/checkout
- Keep accounts in balance and run daily reports to verify totals and accuracy
Stay at Home Mom
Self Employed
08.2006 - 03.2023
- Manage and maintain schedule, budget and home for our family of six
- Proficient in conflict resolution, time-management, multi-tasking and abrupt schedule changes
- Oversaw remote schooling for three of our children (ages 6-13) while still caring for our youngest child
- Perform and oversee home improvement projects. Including the hiring and management of contractors
- Organized and managed the successful completion of multiple family moves (three of them, long distance)
- Managed a property rental that we owned in Tennessee (2010-2019) and took care of any issues that occurred. Also prepared and filed income taxes
Part-Time Patient Registrar
Parkwest Medical Center
04.2008 - 09.2010
- Performed pre-registration process, advising the patient during the conversation of any co-pay or deductible amounts due upon admission
- Explained a variety of necessary information to the patient/family member, such as: consent for treatment, advance directives, medical/financial release, deposit requirements, billing and payment polices and advanced beneficiary notices
- Professionally dealt with patients, physicians, visitors, and other hospital staff
- Demonstrated ability to keep abreast of regulatory and insurance requirements ensuring that changes were incorporated in daily job functions
Sr. Administrative Assistant
L-3 Communications
05.2004 - 07.2007
- Supported Eastern Range Technical Manager and eight other Depot Supervisors
- Scheduled meetings, completed documentation for travel requests and overtime, maintained supply stock for all Depot shops and offices
- Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity
- Assisted in planning and coordination of special events
- Maintained property and usage logs to maintain current, accurate and compliant documentation for various Government assets
Office Manager
CAL-AM Properties, Inc
06.1998 - 05.2004
- Maintained accounts receivable, accounts payable, and tenant ledgers
- Maintained computer and physical filing systems
- Trained and supervised on-site personnel
- Oversaw tenant relations with mutual respect to corporate policy
- Served as Interim Property Manager for three years and oversaw every aspect of daily operations
Education
Associate - Travel and Tourism
Florida Metropolitan University
Melbourne, FLH.S. Diploma - undefined
Melbourne High School
Melbourne, FL1995
Skills
- Strong problem solving and planning skills
- Detail oriented and self-motivated
- Well-developed organizational and interpersonal skills
- Reliable, able to work independently, handle simultaneous projects and meet deadlines
- Skilled at noticing small issues that can turn into larger, more expensive ones if left ignored
- Proven ability to exercise good judgement and contribute to efficient operations
- Proficient in Microsoft Office including Word, Excel, and PowerPoint
Additional Activities
CHURCH VOLUNTEER
Winfree Memorial Baptist Church, Midlothian VA 2018 - PRESENT
- Supported creation and helped to coordinate new MOPS (Mothers of Preschoolers) chapter
- Volunteered during Vacation Bible School, assisted in the Nursery and have helped with Children's Sunday School
First Baptist Church of Hendersonville, Hendersonville TN 2010 - 2014
- Participated in and helped in coordinating MOPS meetings
- Volunteered during Vacation Bible School and many other children's events. Filled in as a Preschool Sunday School teacher and helped with childcare when needed. Also helped in planning and carrying out Adult Sunday School activities as well as events for the homeless
SCHOOL VOLUNTEER 2011 - PRESENT
- Frequently volunteer(ed) with the Preschool and Elementary teachers and Staff at my children's schools
Timeline
Campground Front Desk and Registration
Cozy Acres Campground
03.2023 - Current
Part-Time Patient Registrar
Parkwest Medical Center
04.2008 - 09.2010
Stay at Home Mom
Self Employed
08.2006 - 03.2023
Sr. Administrative Assistant
L-3 Communications
05.2004 - 07.2007
Office Manager
CAL-AM Properties, Inc
06.1998 - 05.2004
Associate - Travel and Tourism
Florida Metropolitan University
H.S. Diploma - undefined
Melbourne High School
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