Karessa Anderson

Sonic Drive-In

06.2022 - 10.2023

Worked well with teammates and accepted coaching from management team.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Prepared products following restaurant, health, and safety standards and procedures.
Kept food preparation area, equipment, and utensils clean and sanitary.
Improved customer satisfaction by providing friendly and efficient service at the register.
Promoted a positive work environment through effective communication and teamwork among staff members.
Reconciled receipt totals, cash and credit payments to address shortages.
Contributed to increased sales by upselling menu items and promoting special offers.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Collaborated with team members to complete orders.
Became familiar with products to answer questions and make suggestions.
Escalated problems or complaints to relevant supervisor or manager for resolution.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Summary