Karim Muhammed
Richmond,VA
Summary
Experienced system administrator with over 5 years of hands-on experience in managing and troubleshooting complex IT systems. Proficient in administering servers, networks, and software applications to ensure optimal performance and security. Skilled in implementing automation tools for streamlining processes and improving efficiency. Strong problem-solving abilities and a proven track record of effectively managing multiple projects simultaneously. Adept at collaborating with cross-functional teams to deliver technical solutions that meet business objectives. Seeking an opportunity to leverage my expertise and contribute to the success of a dynamic organization.
Overview
7
7
years of professional experience
Work History
System Administrator
Iron Bow Technologies
02.2022 - Current
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Provisioned new software and hardware for use, following established security policies.
- Managed user access rights to maintain high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Maintained high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
Audio/Visual Lead
Jubilee Monuments
01.2017 - Current
- Led a team in constructing network racks, installing wiring, and running cables to ensure smooth operation of audiovisual and network equipment.
- Coordinate with other volunteers to troubleshoot technical issues and maintain equipment functionality.
- Train new volunteers in audiovisual operations and network infrastructure setup.
- Designed and deployed scalable network infrastructure for increased efficiency and reliability.
Geek Squad Repair Administrator
Best Buy
01.2017 - 02.2022
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Education
Bachelor of Science - Cyber Security
ECPI University
Richmond, VA06.2022
Skills
- System Upgrades
- System monitoring
- Technical Support
- System updates
- Desktop troubleshooting
- Windows administration
- Network Troubleshooting
- Backup Management
- IT Documentation
- IP Addressing and Subnetting
- Hardware and software installation
- Proficient in Microsoft Office Suite, including Word, Excel, and Outlook
Timeline
System Administrator
Iron Bow Technologies
02.2022 - Current
Audio/Visual Lead
Jubilee Monuments
01.2017 - Current
Geek Squad Repair Administrator
Best Buy
01.2017 - 02.2022
Bachelor of Science - Cyber Security
ECPI University
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