Karis Pfaffinger
Purcellville
Summary
Enthusiastic and reliable professional takes pride in providing excellent service and creating memorable experiences for all. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
8
8
years of professional experience
Work History
Waitress
Stoneleigh Golf and Country Club
05.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Barista
Mission House Coffee
08.2023 - Current
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Barista/Barista Shift Supervisor
Catoctin Coffee Company
05.2017 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
Nanny
Private Residence
04.2022 - 08.2022
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
Summer Camp Counselor
Serve Camp
05.2017 - 08.2019
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
Education
Bachelor of Science - Nursing
University of Lynchburg
Lynchburg, VA05-2027
High School Diploma -
Woodgrove High School
Purcellville, VA06-2023
Skills
- Strong multitasking
- Team collaboration
- Attention to detail
- Decision-making
- Hospitality service expertise
- Complex Problem-solving
- Performance improvement
Timeline
Waitress
Stoneleigh Golf and Country Club
05.2024 - Current
Barista
Mission House Coffee
08.2023 - Current
Nanny
Private Residence
04.2022 - 08.2022
Barista/Barista Shift Supervisor
Catoctin Coffee Company
05.2017 - 08.2023
Summer Camp Counselor
Serve Camp
05.2017 - 08.2019
Bachelor of Science - Nursing
University of Lynchburg
High School Diploma -
Woodgrove High School
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