Karisma Dixon
Centreville
Summary
Versatile office management professional with extensive experience in optimizing workflows and enhancing team productivity. Proficient in Microsoft Suite applications, including Outlook, Word, and PowerPoint. Demonstrated ability to communicate effectively and foster strong interpersonal relationships, driving strategic planning initiatives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant II
Fairfax County Police Department
Fairfax
03.2025 - Current
- Entered data into corporate system and multiple screens with precision.
- Reviewed completed forms for accuracy and compliance with standards.
- Maintained and organized critical records alongside personnel files efficiently.
- Managed sorting and filing of mail, implementing a tracking system for work progress.
- Ensured timely and accurate processing of law enforcement documents, adhering to county policies and federal, state, and county laws.
- Conducted research and redacted records using multiple database systems, including RMS, CAD, and Virginia State Police system.
Legal Assistant
Public Defenders Office
Fairfax
01.2024 - 07.2024
- Greeting clients entering the Public Defender Office.
- Operating a Multi-line telephone system
- Screening and forwarding calls
- Providing information to callers
- Intake of new clients, scheduling appointments and managing cases
- Preparation of a variety of documents such as memos, letters and legal documents.
- Maintaining and filing through a variety of record-keeping system.
- Collecting, sorting, preparing mail and communicating with office colleagues, and clients judicial system personnel.
Receptionist/Administrative Assistant
Cook Craig & Francuzenko, PLLC
Fairfax
08.2022 - 01.2024
- Welcoming clients and visitors upon arrival at reception.
- Used excellent customer service skills when answering, Screening and forwarding client phone calls.
- Assisting clients and visitors with the location of legal staff.
- Opening and distributing mail accordingly.
- Assisting with copying, scanning, and emailing clients.
- Completing inventory of the kitchen and workroom.
- Taking invoice and trust payments.
- Scheduling office meetings.
- Opening New Client matters, and entering Data into the CRM system.
- Demonstrated proficiency using Microsoft word, Excel, Zola Suite, Law pay, Kenect and Outlook.
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Administrative Assistant/Receptionist
Merritt Academy
Fairfax
08.2018 - 02.2022
- Greeting staff.
- Assist with the processing of all staff time cards for payroll processing.
- Making information available to all staff regarding Professional Development options.
- Deliver parent and staff concerns and queries to office manager.
- Ensuring that staff coverage for the afternoon is appropriate based on ratios and understanding staffing patterns.
- Exchanging accurate information both verbally and written.
- Scheduling meetings, trainings and conferences.
- Answering Phones, and directing calls to appropriate staff member.
- Ensuring curriculum standards are met.
- Maintain student files.
- Record significant incidents or experience observed with the students and report them to parents or the principal.
- Keeping inventory of school office supplies.
- Assisting with administering and monitoring fire and other warning drills.
Administrative Assistant
Nautuquos Business Solutions INC
Chantilly
08.2019 - 08.2021
- Greeting Customers.
- Verifying Participants identity.
- Providing test instructions to participants.
- Setup/shut down testing center each day.
- Schedule and canceling appointments.
- Maintaining complex and confidential files.
- Collecting credit card payments.
- Screening and handling phone calls, correspondence, requests, and inquiries.
Education
B.S. - Criminology,Law And Society
George Mason University
Manassas, Virginia05.2025
Associates degree - Criminology And Criminal Justice
Northern Virginia Community College
Manassas, Va12.2023
Skills
- Time Management
- Communication Skills
- Problem Solving
- Adaptability
- Attention To Detail
- Emotional Intelligence
- Data entry
Certification
- Public Notary Certified
References
References available upon request.
Timeline
Administrative Assistant II
Fairfax County Police Department
03.2025 - Current
Legal Assistant
Public Defenders Office
01.2024 - 07.2024
Receptionist/Administrative Assistant
Cook Craig & Francuzenko, PLLC
08.2022 - 01.2024
Administrative Assistant
Nautuquos Business Solutions INC
08.2019 - 08.2021
Administrative Assistant/Receptionist
Merritt Academy
08.2018 - 02.2022
B.S. - Criminology,Law And Society
George Mason University
Associates degree - Criminology And Criminal Justice
Northern Virginia Community College
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