Karla Vintimilla Polit
Chesapeake
Summary
Detail-oriented professional devoted to improving management productivity and success through exceptional support. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills to consistently meet objectives.
Overview
16
16
years of professional experience
Work History
Manager's Assistant
Sugar Kingdom - Candy Shop
Kill Devil Hills
04.2022 - 01.2023
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Provided efficient solutions to enhance customer loyalty.
- Enhanced automation of office procedures through oversight of data communication.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Owner and Administrator
Servifull - Cleaning company
Portoviejo
10.2017 - 02.2022
- Coordinated meetings, conferences, travel arrangements.
- Assisted with budget preparation and tracking of expenses.
- Addressed customer inquiries effectively.
- Analyzed operational processes and recommended improvements to enhance efficiency.
- Developed and maintained databases for tracking projects, clients, and financial records.
- Supervised administrative staff, delegating tasks and managing workload distribution.
- Negotiated contracts with vendors and service providers to optimize costs and efficiency.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Contract Administrator
Odebrecht Construction
Guayaquil
04.2014 - 04.2017
- Generated detailed reports highlighting main aspects of finalized agreements.
- Collaborated with other departments to ensure that all stakeholders are informed about changes made to existing contracts.
- Resolved contract disputes in a timely manner and provided guidance on potential risks associated with contracts.
- Developed processes for tracking contract performance metrics such as cost savings or efficiency gains.
- Monitored contract performance to ensure that deadlines were met by both the client and contractor.
- Executed necessary adjustments to current contractual agreements.
- Performed detailed reviews of service agreements for pricing precision.
- Planned and controlled budgets for contracts, equipment and supplies.
Marketing Manager
Comercial 3B - Clothing Factory
Guayaquil
01.2012 - 04.2014
- Monitored financial outlays for marketing campaigns and delivered consistent updates.
- Researched emerging technologies in digital marketing space.
- Conducted customer research to gain insights into consumer behavior.
- Collaborated with internal teams on product launches and advertising strategies.
- Performed market analysis to better understand target audiences.
- Evaluated the effectiveness of marketing campaigns using analytics tools.
- Managed social media accounts and campaigns.
- Maintained relationships with key customers through regular communication.
- Drafted press releases announcing new products or services.
- Organized trade shows and exhibitions to promote brand awareness.
Marketing Coordinator
Galan Opticas - Optical Stores
Guayaquil
02.2011 - 01.2012
- Collaborated closely with internal teams including sales, operations, finance.to ensure alignment of overall objectives across departments.
- Participated in brainstorming sessions to generate ideas for new products or services.
- Developed and implemented marketing plans and strategies to boost company visibility.
- Identified potential partners for joint ventures or promotional initiatives.
- Analyzed customer feedback to inform product improvements or new offerings.
- Created reports summarizing performance results against established goals.
- Coordinated with design teams to develop creative materials such as brochures, flyers, and advertisements.
- Monitored market trends to identify opportunities for product development or improvement.
Executive Account Representative
Puro Mate - Advertising Agency
Guayaquil
04.2010 - 02.2011
- Generated monthly reports detailing overall performance metrics for each account managed.
- Provided technical support to customers with complex account issues.
- Participated in team meetings to discuss new initiatives or challenges associated with client accounts.
- Negotiated contracts with vendors and suppliers on behalf of clients.
- Maintained accurate records of all interactions with customers using CRM software.
- Communicated regularly with senior executives, providing updates on key projects.
- Collaborated with sales team to pinpoint potential markets for development.
- Attended industry events, conferences, and tradeshows to network and generate new business leads.
Sales Representative
Sony Style - Electronics Store
Guayaquil
10.2009 - 03.2010
- Analyzed market trends to identify potential sales opportunities.
- Provided technical support for customers using the company's products or services.
- Identified opportunities for cross-selling additional products and services.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Analyzed customer feedback to improve products and services.
- Developed key customer relationships to increase sales.
Assistant
Ecuavisa - TV Channel
Guayaquil
01.2007 - 04.2007
- Greeted guests and vendors to assist in navigating space.
- Developed positive relationships with internal customers through effective communication techniques.
- Organized and maintained filing systems for documents and records.
- Assisted organizational efforts by filing, entering data and answering phones.
- Maintained positive working relationship with fellow staff and management.
- Scheduled meetings, appointments and travel arrangements for staff members.
Education
Bachelor of Science - Marketing And Advertising
UEES -Universidad De Especialidades Espiritu Santo
Samborondon, Guayas, Ecuador 06-2014
High School Diploma -
FES - Femenino Espiritu Santo
Guayaquil, Ecuador01-2008
Associate of Science - International Business Management
COA - College of The Albemarle
Manteo, NCSkills
- Customer service
- Logistics coordination
- Process improvement
- Team collaboration
- Problem solving
- Project management
- Critical thinking
- Interpersonal communication
- Customer relations
- Product and service sales
- Adaptability
- Orientating and training
- Operations management
- Analytical skills
- Team motivation techniques
- Administrative support
Affiliations
- I genuinely prioritize the well-being of individuals, appreciate my colleagues, and recognize that teamwork is essential for our success.
- I have a deep passion for interior design.
- Cooking, Gardening, working out, and caring for my dogs are not just hobbies; they are fulfilling passions that bring joy and purpose to my life.
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Manager's Assistant
Sugar Kingdom - Candy Shop
04.2022 - 01.2023
Owner and Administrator
Servifull - Cleaning company
10.2017 - 02.2022
Contract Administrator
Odebrecht Construction
04.2014 - 04.2017
Marketing Manager
Comercial 3B - Clothing Factory
01.2012 - 04.2014
Marketing Coordinator
Galan Opticas - Optical Stores
02.2011 - 01.2012
Executive Account Representative
Puro Mate - Advertising Agency
04.2010 - 02.2011
Sales Representative
Sony Style - Electronics Store
10.2009 - 03.2010
Assistant
Ecuavisa - TV Channel
01.2007 - 04.2007
Bachelor of Science - Marketing And Advertising
UEES -Universidad De Especialidades Espiritu Santo
High School Diploma -
FES - Femenino Espiritu Santo
Associate of Science - International Business Management
COA - College of The Albemarle
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